Hi @lugsk28
From your description, the issue seems likely related to the card or bank verification process rather than the plugin.
However, to accurately diagnose the problem, additional information could be useful. For example, a copy of your system report or plugin log files can help us better understand your setup and identify potential issues.
The system report can be accessed from here:
WooCommerce > Status > Get system report > Copy for support
You can share the report with us either here in the forums or privately from here, if you prefer. If sending privately, please include a link to this thread for context.
Once we understand the problem more clearly, we can provide better guidance. Thanks!
Kind regards,
Niklas
Hello, thanks for the prompt response. I have sent the requested information privately.
As there haven’t been any further updates in this thread, I will mark it as resolved. This problem appears to be more of a PayPal problem than a plugin problem, but I hope the support team was able to offer additional guidance.
Please create a new thread or send another private message if you have any doubts or further questions.
Thanks!
