Title: Error checking account status
Last modified: April 14, 2023

---

# Error checking account status

 *  Resolved [VIERLESS GmbH](https://wordpress.org/support/users/vierless/)
 * (@vierless)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-checking-account-status/)
 * I got a message in the CleanTalk settings that says:
   “Apr 14 2023 11:48:18: Fehler
   beim Überprüfen des Kontostatus. cURL error 77: error setting certificate verify
   locations: CAfile: phar:///home/wp/rbsh/wp-cli.phar/vendor/rmccue/requests/library/
   Requests/Transport/cacert.pem CApath: /etc/ssl/certs”“Fehler beim Überprüfen 
   des Kontostatus” is german for “Error checking account status”Do I need to take
   some steps to fix this or can I ignore it after updating?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-checking-account-status/#post-16654983)
 * Hello.
 * Make sure that you’re using the latest version of the plugin 6.8.
 * Just in case, the update guide is here:
 * [https://cleantalk.org/help/update-wordpress](https://cleantalk.org/help/update-wordpress)
 * Also, press the “Synchranization with cloud” button in the plugin settings.
 * Did it help?
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-checking-account-status/#post-16663905)
 * Hello,
 * We haven’t received your reply in a few days, so I’m going to mark this topic
   as “resolved”.
   If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error checking account status’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam Firewall & protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

## Tags

 * [account](https://wordpress.org/support/topic-tag/account/)
 * [api](https://wordpress.org/support/topic-tag/api/)

 * 2 replies
 * 2 participants
 * Last reply from: [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/error-checking-account-status/#post-16663905)
 * Status: resolved