Title: Error Cleaning DB
Last modified: December 5, 2019

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# Error Cleaning DB

 *  Resolved [Dan](https://wordpress.org/support/users/dano55/)
 * (@dano55)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/error-cleaning-db/)
 * Hi
 * I have used your wonderful app on other sites but now on a new one I have launched,
   I get this error message whenever I try to use Database or Image Optimizer.
 * _Cannot load lscache-optimization_
 * Cleaning DB or Sending an Image Opt. Request stops with that error.
    What does
   this mean and how do I fix it please.
 * Dan

Viewing 1 replies (of 1 total)

 *  [stanley@litespeed](https://wordpress.org/support/users/stanleylitespeed/)
 * (@stanleylitespeed)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/error-cleaning-db/#post-12212439)
 * Hi [@dano55](https://wordpress.org/support/users/dano55/), can you help me to
   do the following checking:
 * 1) Reinstall plugin (You can export your current setting on Import/Export page)
   
   2) Disable other plugins 3) Check is there any PHP error when the message is 
   shown.
 * If the error keeps showing and you cannot find any error, please [join our Slack channel](https://join.slack.com/t/golitespeed/shared_invite/enQtMzE5ODgxMTUyNTgzLTNiNWQ1MWZlYmI4YjEzNTM4NjdiODY2YTQ0OWVlMzBlNGZkY2E3Y2E4MjIzNmNmZmU0ZjIyNWM1ZmNmMWRlOTk/)
   or [submit a ticket here](https://store.litespeedtech.com/store/submitticket.php)
   for helping us to reproduce the bug, thanks.

Viewing 1 replies (of 1 total)

The topic ‘Error Cleaning DB’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [stanley@litespeed](https://wordpress.org/support/users/stanleylitespeed/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/error-cleaning-db/#post-12212439)
 * Status: resolved