Title: Error code 1
Last modified: December 19, 2018

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# Error code 1

 *  Resolved [Ed777](https://wordpress.org/support/users/d7fox7vr/)
 * (@d7fox7vr)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/error-code-1-3/)
 * I click to send a letter and I write this error – Error code 1. Why?

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Mrsjprice](https://wordpress.org/support/users/mrsjprice/)
 * (@mrsjprice)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/error-code-1-3/#post-11009432)
 * I have the same issue. Two of my orders report error 1
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/error-code-1-3/#post-11010114)
 * Thanks for trying our plugin!
 * Can you please let me know what is your shop URL?
 *  Thread Starter [Ed777](https://wordpress.org/support/users/d7fox7vr/)
 * (@d7fox7vr)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/error-code-1-3/#post-11011425)
 * [@ivole](https://wordpress.org/support/users/ivole/) I have some letters are 
   not sent. The part is sent, and the part with this error.
    vela-art.com/shop/
 *  [Mrsjprice](https://wordpress.org/support/users/mrsjprice/)
 * (@mrsjprice)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/error-code-1-3/#post-11012008)
 * Mine is – [https://www.marlowesmakes.co.uk](https://www.marlowesmakes.co.uk)
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/error-code-1-3/#post-11014909)
 * [@mrsjprice](https://wordpress.org/support/users/mrsjprice/), it looks like you
   are trying to send review reminders for orders that have products with empty 
   names. Review forms cannot be generated for products without names. Please double
   check setup of products in your shop.
 * [@d7fox7vr](https://wordpress.org/support/users/d7fox7vr/), it looks like you
   are trying to send review reminders for orders that don’t have customer email.
   It is not possible to send anything if there is no email address of the customer.
 *  Thread Starter [Ed777](https://wordpress.org/support/users/d7fox7vr/)
 * (@d7fox7vr)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/error-code-1-3/#post-11016391)
 * You’re right! The issue is resolved. Thank you, your plugin is great!
 *  [Mrsjprice](https://wordpress.org/support/users/mrsjprice/)
 * (@mrsjprice)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/error-code-1-3/#post-11016965)
 * You are right, the orders contain items that have been deleted (not all). Is 
   there no way to still enable reviews of the items that haven’t been deleted and
   are still valid?
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/error-code-1-3/#post-11053202)
 * Version 3.53 of the plugin will automatically exclude deleted products and products
   with empty names from review forms. Please update the plugin and let me know 
   in case of any issues.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Error code 1’ is closed to new replies.

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   =2532349)
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 * 8 replies
 * 3 participants
 * Last reply from: [CusRev](https://wordpress.org/support/users/ivole/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/error-code-1-3/#post-11053202)
 * Status: resolved