Title: Error code 1
Last modified: April 22, 2020

---

# Error code 1

 *  Resolved [andra0412](https://wordpress.org/support/users/andra0412/)
 * (@andra0412)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/error-code-1-4/)
 * Hi, I just download this plugin. and already set up the email template. but when
   I want to send the review email to my previous customer its saying Error code
   1
 * How do I fix this, please

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/error-code-1-4/#post-12714135)
 * Thanks for trying our plugin!
 * Can you please let me know which version of the plugin do you have? 3.100 or 
   3.101?
 *  [delpierro](https://wordpress.org/support/users/delpierro/)
 * (@delpierro)
 * [6 years ago](https://wordpress.org/support/topic/error-code-1-4/#post-12767567)
 * Hi,
    I have same issue: “Error code 1” with version 3100. Hope to see the reason&
   solution soon!
 *  [delpierro](https://wordpress.org/support/users/delpierro/)
 * (@delpierro)
 * [6 years ago](https://wordpress.org/support/topic/error-code-1-4/#post-12767628)
 * I find that when deactivate plugin “autoptimize” or at least choosing not to 
   optimize js option => clear cache => the review plugin works as normal. I think
   its a js conflict but not sure which one.
 *  [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [6 years ago](https://wordpress.org/support/topic/error-code-1-4/#post-12767635)
 * Well, what JS errors do you see on the browser console when JS is optimized?
 *  [delpierro](https://wordpress.org/support/users/delpierro/)
 * (@delpierro)
 * [6 years ago](https://wordpress.org/support/topic/error-code-1-4/#post-12767653)
 * In recent time, i only install plugin autoptimize. Therefore I try to deactivate
   it first. After deactivating autoptimize, the customer review works as normal.
   When i turn on autoptimize without choosing js optimize option, the review email
   is still sent out. So I think js optimization is the reason.
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [6 years ago](https://wordpress.org/support/topic/error-code-1-4/#post-12793894)
 * Can you please let me know if you are still experiencing this problem with the
   latest version of the plugin? If yes, please let me know your store’s URL.
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [6 years ago](https://wordpress.org/support/topic/error-code-1-4/#post-12873168)
 * We haven’t heard from you for two weeks. For this reason, I’ll assume that either
   you are not interested in this question/problem anymore or it has been resolved.
   If this is not the case, please let us know and we’ll be happy to help.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error code 1’ is closed to new replies.

 * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev
   =2532349)
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 * 7 replies
 * 4 participants
 * Last reply from: [CusRev](https://wordpress.org/support/users/ivole/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/error-code-1-4/#post-12873168)
 * Status: resolved