Title: Error Code: 1002
Last modified: August 30, 2016

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# Error Code: 1002

 *  Resolved [raydom](https://wordpress.org/support/users/raydom/)
 * (@raydom)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/error-code-1002/)
 * I get this error code:
    Error Code: 10002 Error Details: Security header is not
   valid
 * I am trying to do Live. I have set up a Buy Now button with drop-down options–
   tried 4 times.
 * Do I have to first or also do Sandbox? If so, do I set sandbox up with the same
   company name?
    would screen shots help you to help me? Do you have step-by-step
   documentation? –raymond
 * [https://wordpress.org/plugins/paypal-wp-button-manager/](https://wordpress.org/plugins/paypal-wp-button-manager/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/)
 * (@angelleye)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/error-code-1002/#post-6218070)
 * That error means the API credentials getting passed to PayPal are incorrect. 
   This could mean the values themselves are indeed wrong, or it could also mean
   that you are sending sandbox credentials to the live server or vice-verse.
 * Did you see our [setup guide](https://www.angelleye.com/paypal-wp-button-manager-setup-guide/)?
   There is a video as well as written steps with a screenshot that should help 
   you get it done. Take a look and let me know if you continue to have problems.
 *  Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/)
 * (@angelleye)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/error-code-1002/#post-6218263)
 * I have not heard back from you on this, so I’m going to go ahead and close this
   thread. Let me know if you continue to have problems, though, and I’ll be happy
   to help.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error Code: 1002’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/paypal-wp-button-manager_dbe3f5.svg)
 * [PayPal WP Button Manager](https://wordpress.org/plugins/paypal-wp-button-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paypal-wp-button-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paypal-wp-button-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/paypal-wp-button-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paypal-wp-button-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/paypal-wp-button-manager/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [angelleye](https://wordpress.org/support/users/angelleye/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/error-code-1002/#post-6218263)
 * Status: resolved