Title: Error Code 14
Last modified: August 31, 2016

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# Error Code 14

 *  Resolved [jenfre13](https://wordpress.org/support/users/jenfre13/)
 * (@jenfre13)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-code-14-15/)
 * Hi, I’m getting this error and these errors in the log file:
 * PHP Notice: Undefined offset: 1
 * Can you please help me to resolve this? is this a space issue on the Dropbox 
   location?
 * [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-code-14-15/#post-7383567)
 * Hi,
 * Could you upload a full copy of the backup log? It will be too long to post here
   directly, but you can use a service such as [pastebin](http://pastebin.com/),
   and post the link here.
 *  Thread Starter [jenfre13](https://wordpress.org/support/users/jenfre13/)
 * (@jenfre13)
 * [10 years ago](https://wordpress.org/support/topic/error-code-14-15/#post-7383684)
 * Hi DNutbourne, I hope this is not publicly visible?
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [10 years ago](https://wordpress.org/support/topic/error-code-14-15/#post-7383686)
 * Hi,
 * The free wordpress.org forums are open to the public. If you’re needing personalised
   private support, then that is available to purchase from here – [https://updraftplus.com/shop/get-support/](https://updraftplus.com/shop/get-support/)
 * Best wishes,
    David
 *  Thread Starter [jenfre13](https://wordpress.org/support/users/jenfre13/)
 * (@jenfre13)
 * [10 years ago](https://wordpress.org/support/topic/error-code-14-15/#post-7383690)
 * Hi David,
 * If you want me to paste the FULL txt file it will be a security risk as it has
   all my paths of my server in there. So I will post (to the PasteBin link you 
   provided) the relevant data only containing the errors without my site paths.
   I hope this will work for you.
 * Jennifer
 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [10 years ago](https://wordpress.org/support/topic/error-code-14-15/#post-7383700)
 * Hi Jennifer,
 * Apologies. After uploading, Pastebin should output a link to your content. Could
   you repost the log fragments (it is best to include a few lines either side of
   the error itself), and post the pastebin link here?
 *  Thread Starter [jenfre13](https://wordpress.org/support/users/jenfre13/)
 * (@jenfre13)
 * [10 years ago](https://wordpress.org/support/topic/error-code-14-15/#post-7383701)
 * Hi DNutbourne, I wonder if you can diagnose with this snippet?
 * 0050.005 (0) Binary zip: error (code: 14 – look it up in the Diagnostics section
   of the zip manual at [http://www.info-zip.org/mans/zip.html](http://www.info-zip.org/mans/zip.html)
   for interpretation… and also check that your hosting account quota is not full)
   
   0050.180 (0) Free disk space in account: 105.9 MB (78.8 % used) 0050.185 (0) 
   The attempt to close the zip file returned an error (). List of files we were
   trying to add follows (check their permissions).
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [10 years ago](https://wordpress.org/support/topic/error-code-14-15/#post-7383703)
 * Hi,
 * It looks like you’re short of sufficient web hosting account space to create 
   the backup in; see: [https://updraftplus.com/faqs/how-much-free-disk-space-do-i-need-to-create-a-backup/](https://updraftplus.com/faqs/how-much-free-disk-space-do-i-need-to-create-a-backup/)
 * David

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error Code 14’ is closed to new replies.

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## Tags

 * [PHP Notice](https://wordpress.org/support/topic-tag/php-notice/)

 * 7 replies
 * 3 participants
 * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/error-code-14-15/#post-7383703)
 * Status: resolved