Title: Error Code: 311, Message: from_name
Last modified: August 20, 2016

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# Error Code: 311, Message: from_name

 *  [jane donut](https://wordpress.org/support/users/mishmosh/)
 * (@mishmosh)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/error-code-311-message-from_name/)
 * I get the following error message with campaigns: Problem with campaign with 
   title ‘ABCD…..’. Error Code: 311, Message: from_name – Please do not use an email
   address
 * I have checked and rechecked Mailchimp and I am not using an email address in
   the from_name field. Do you have any ideas?
 * [http://wordpress.org/extend/plugins/autochimp/](http://wordpress.org/extend/plugins/autochimp/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [yoxalld](https://wordpress.org/support/users/yoxalld/)
 * (@yoxalld)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/error-code-311-message-from_name/#post-3373788)
 * I am getting the same error. But with mine it says the email address can’t be
   verified. I don’t know what email address it is trying to use so I don’t know
   how to fix it. Any luck figuring out a solution?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/error-code-311-message-from_name/#post-3373789)
 * As per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post),
   please post your own topic. This topic is now out-dated.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error Code: 311, Message: from_name’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/error-code-311-message-from_name/#post-3373789)
 * Status: not resolved