Title: “Error Code 403” or “Call failed”
Last modified: November 23, 2017

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# “Error Code 403” or “Call failed”

 *  Resolved [sebastianwick](https://wordpress.org/support/users/sebastianwick/)
 * (@sebastianwick)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/error-code-403-or-call-failed/)
 * Dear support team,
 * I’m on a AWS hosted system running the latest version of wordpress and wordfence
   WAF. I cannot get the logon to work, even if I disable the firewall. My guess
   is that Amazon Webservices is blocking some form of communication. Do you have
   any ideas on how to solve this?
 * Thanks,
    Sebastian
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-code-403-or-call-failed%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [aporter](https://wordpress.org/support/users/aporter/)
 * (@aporter)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/error-code-403-or-call-failed/#post-9717373)
 * Hi,
 * Could you use the in app option to send the log files please?
 * Best Wishes,
 * AShley
 *  Thread Starter [sebastianwick](https://wordpress.org/support/users/sebastianwick/)
 * (@sebastianwick)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/error-code-403-or-call-failed/#post-9717735)
 * Hi,
 * I just sent the file through the iOS app.
 * Looking forward to your feedback!
 * Sebastian
 *  [LumberHack](https://wordpress.org/support/users/lumberhack/)
 * (@lumberhack)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/error-code-403-or-call-failed/#post-9855539)
 * Hi Sebastian
 * Is this issue resolved ? Im just checking in if this can be safely closed. Also
   thanks for the translations. We really appreciate it.
 * Regards
 *  Thread Starter [sebastianwick](https://wordpress.org/support/users/sebastianwick/)
 * (@sebastianwick)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/error-code-403-or-call-failed/#post-9856520)
 * Yes, you can close this. It was an issue resulting from the use of WP Spamshield.
   I found a setting to get it working and upgraded to Ultimate. Would be great 
   if you can include the translations into the premium version of the plugin, too.
   I already provided the .po file to Ashley a few days ago.
 * Thanks,
    Sebastian

Viewing 4 replies - 1 through 4 (of 4 total)

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 * 4 replies
 * 3 participants
 * Last reply from: [sebastianwick](https://wordpress.org/support/users/sebastianwick/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/error-code-403-or-call-failed/#post-9856520)
 * Status: resolved