Title: Error Code 403 / user account [..]
Last modified: June 4, 2025

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# Error Code 403 / user account [..]

 *  Resolved [werkform](https://wordpress.org/support/users/werkform/)
 * (@werkform)
 * [12 months ago](https://wordpress.org/support/topic/error-code-403-user-account/)
 *     ```wp-block-code
       After access we got: Code: 403, Message: Forbidden, Body: {"error":{"code":"ErrorSendAsDenied","message":"The user account which was used to submit this request does not have the right to send mail on behalf of the specified sending account., Cannot submit message."}}Pls help!============================Mailer: postsmtpHostName: cURL Version: 7.88.1OpenSSL Version: OpenSSL/3.0.16OS: Linux 6.1.0-37-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.140-1 (2025-05-22) x86_64PHP: Linux 8.2.28 C.UTF-8PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=No, mcrypt=Yes, zlib_encode=YesWordPress: 6.7.2 en_US UTF-8WordPress Theme: BentoWordPress Plugins: Gravity Forms, Ivory Search, Borlabs Cookie - Cookie Opt-in, Classic Editor, Code Snippets, Gravity Forms + Custom Post Types, Gravity Forms Polls Add-On, Health Check & Troubleshooting, OMGF, WPCode Lite, Matomo Analytics - Ethical Stats. Powerful Insights., Members, Post SMTP Pro, Post SMTP, Quick Page/Post Redirect Plugin, Regenerate Thumbnails, Security Ninja (Premium), Simple Local Avatars, Page Builder by SiteOrigin, SiteOrigin Widgets Bundle, Category Order and Taxonomy Terms Order, Team Showcase, USP Pro, Wordfence Security, Yoast SEO, WP Comment Notifier For All, WP Crontrol, WP Fastest Cache, Force Login, WP Post Notifier For All, WP STAGING PRO - Backup Duplicator & Migration, WP STAGING WordPress Backup Plugin - Backup Duplicator & Migration, NextGEN GalleryWordPress wp_mail Owner: /usr/www/users/fusecom/wpcms/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.phpWordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_argsWordPress wp_mail_from Filter(s): wordfence::fixWPMailFromAddressPostman: 3.2.0Postman Sender Domain (Envelope|Message): ******Postman Prevent Message Sender Override (Email|Name): No | NoPostman Active Transport: Office365 API (https://smtp.office365.com:443)Postman Active Transport Status (Ready|Connected): Yes | YesPostman Deliveries (Success|Fail): 0 | 2
       ```
   

Viewing 1 replies (of 1 total)

 *  Plugin Support [M Aqib Khan](https://wordpress.org/support/users/aqibkhan9/)
 * (@aqibkhan9)
 * [12 months ago](https://wordpress.org/support/topic/error-code-403-user-account/#post-18496964)
 * Hello @werkform
 * We hope this message finds you well.
 * Thank you for reaching out to our Support thread. We genuinely regret that you’ve
   encountered this issue.
 * As a premium user, we highly recommend opening a support ticket through our [official website](https://objectsws.atlassian.net/servicedesk/customer/portal/16).
   This will allow us to provide you with prompt and dedicated assistance.
 * Please note that, as per WordPress guidelines, discussions related to premium
   plugins are not permitted on the public forum.
 * We appreciate your understanding and cooperation in this regard. Should you need
   further assistance, feel free to reach out anytime.
 * Best regards,
   Support Team – WP Experts

Viewing 1 replies (of 1 total)

The topic ‘Error Code 403 / user account [..]’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/post-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [M Aqib Khan](https://wordpress.org/support/users/aqibkhan9/)
 * Last activity: [12 months ago](https://wordpress.org/support/topic/error-code-403-user-account/#post-18496964)
 * Status: resolved