Hi,
We just now checked your website, its wroking fine, able to navigate to WhatsApp from desktop.
We got another similar question today: there mightbe a temporary issue.
the plugn navigates to WhatsApp, from whatsapp its not working it might be a temporary issue.
for temperory, please check by changing the url structure to web whatsapp and check.
https://holithemes.com/plugins/click-to-chat/url-structure/
Have a nice day,
Thank you
Hi @bhvreddy ,
Actually the issue still there. I just changed the URL to https://api.whatsapp.com/send?phone=6590611715 instead of wa.me
Thank you so much for your message.
It seems that the issue is related to the wa.me links used by WhatsApp. This appears to be a temporary issue on WhatsApp’s side, and we expect it to be resolved soon.
As a workaround, we can switch to using Web WhatsApp links, which are currently working fine.
If the wa.me issue persists, we’re ready to update the plugin to use api.whatsapp.com instead and release a new version to ensure everything continues to work perfectly across all websites.
Once again, thank you for reporting this issue.
Have a wonderful day!
Hi,
We just now checked, the links are working perfectly. the other customer queries links also we checked its working fine.
Once again, thank you for reporting this issue.
Have a wonderful day!