Title: Error Code: AJAX call failed Last modified: August 21, 2016 --- # Error Code: AJAX call failed * Resolved [traderhotel](https://wordpress.org/support/users/traderhotel/) * (@traderhotel) * [12 years, 6 months ago](https://wordpress.org/support/topic/error-code-ajax-call-failed/) * Receiving an error code when I want to save my table. I didnt put anything exotic into the table, just text, YouTube iFrame code and a cover / image code. * Maybe its just temporarily, but wanted to inform you. * > Saving failed: AJAX call failed: parsererror – SyntaxError: JSON.parse: unexpected > character. Try again while holding down the “Shift” key. * Rated 5/5 😉 * [http://wordpress.org/plugins/tablepress/](http://wordpress.org/plugins/tablepress/) Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/) * (@tobiasbg) * [12 years, 6 months ago](https://wordpress.org/support/topic/error-code-ajax-call-failed/#post-4339384) * Hi, * thanks for your post, and sorry for the trouble. * This most likely means that some other plugin is interfering with the save process, i.e. it’s modifying the data while TablePress wants to save the data. * To find the cause for this, I recommend to deactivate all other plugins, except TablePress, and check if everything works then. Then, re-activate the other plugins one by one and check each time, if everything still works. Once it breaks again, you have found the plugin that causes this. * Regards, Tobias * [FranBailey](https://wordpress.org/support/users/franbailey/) * (@franbailey) * [12 years, 6 months ago](https://wordpress.org/support/topic/error-code-ajax-call-failed/#post-4339448) * I just started experiencing the same problem. Tablepress worked for me yesterday, but now when I try to save changes I get: Saving failed: AJAX call successful, but unclear data. Try again while holding down the “Shift” key. * I tried holding down the Shift key and get: Error: The table could not be saved. * However, it is saving some changes – when I delete rows and change row contents. It is not saving changes when I change a row from hide to show. * I have not updated or added any plugins since it worked yesterday. Here’s my debug & version info: · Website: [http://www.chicagometroarearealestate.com](http://www.chicagometroarearealestate.com)· TablePress: 1.0 · TablePress (DB): 18 · TablePress table scheme: 3 · Plugin installed: 2013/04/05 04:59:12 · WordPress: 3.7.1 · Multisite: no · PHP: 5.3.2-1ubuntu4.19· mySQL (Server): 5.5.30-30.2-log · mySQL (Client): 5.1.68 · ZIP support: yes · UTF-8 conversion: yes · WP Memory Limit: 40M · Server Memory Limit: 256M · Magic Quotes: off · WP_DEBUG: false * I will try deactivating my other plugins. * [FranBailey](https://wordpress.org/support/users/franbailey/) * (@franbailey) * [12 years, 6 months ago](https://wordpress.org/support/topic/error-code-ajax-call-failed/#post-4339450) * I just realized what changed since Tablepress worked yesterday! My host WPEngine upgraded WordPress to version 3.7.1! * Tobias, have you tested Tablepress with 3.7.1? * [FranBailey](https://wordpress.org/support/users/franbailey/) * (@franbailey) * [12 years, 6 months ago](https://wordpress.org/support/topic/error-code-ajax-call-failed/#post-4339470) * My bad. I missed that there was an update for Tablepress. I just updated and it works fine now! * Thread Starter [traderhotel](https://wordpress.org/support/users/traderhotel/) * (@traderhotel) * [12 years, 6 months ago](https://wordpress.org/support/topic/error-code-ajax-call-failed/#post-4339474) * Hey, Im on 3.7.1 and the only update I did was for the plugin called “WP Optimize”, I deactivated it, but the error code still appearded then. The table still saves any changes made by me, but only when I hold down the shift key as it says. * Thats my debug info: · Website: [http://www.handelsbuero-berlin.de](http://www.handelsbuero-berlin.de)· TablePress: 1.2 · TablePress (DB): 22 · TablePress table scheme: 3 · Plugin installed: 2013/11/19 17:49:55 · WordPress: 3.7.1 · Multisite: no · PHP: 5.3.27 · mySQL ( Server): 5.5.31-log · mySQL (Client): 5.0.91 · ZIP support: yes · UTF-8 conversion: yes · WP Memory Limit: 40M · Server Memory Limit: 256M · Magic Quotes: off · WP_DEBUG: false * Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/) * (@tobiasbg) * [12 years, 6 months ago](https://wordpress.org/support/topic/error-code-ajax-call-failed/#post-4339501) * Hi, * [@franbailey](https://wordpress.org/support/users/franbailey/): In your case the problem was an incompatibility between the old TablePress 1.0 and WordPress 3.7.1. With the update to TablePress 1.2 this has been fixed 🙂 * [@traderhotel](https://wordpress.org/support/users/traderhotel/): It’s not necessarily about plugins that you updated, but plugins that are installed. If you can’t or don’t want to deactivate all other plugins temporarily, I can offer to take a direct look at this on your site, and try to spot a possible reason. Could you therefore please create a temporary admin account for me and send me the details via email (the address is in the main plugin file “tablepress.php”)? That way, I can investigate this directly. Thanks! * Regards, Tobias * Thread Starter [traderhotel](https://wordpress.org/support/users/traderhotel/) * (@traderhotel) * [12 years, 6 months ago](https://wordpress.org/support/topic/error-code-ajax-call-failed/#post-4339600) * [@tobiasbg](https://wordpress.org/support/users/tobiasbg/) Hey, sorry for not replying recently. It would be really nice of you, if you have a look into my site. How can I send you privately the admin access? * Best regards! * Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/) * (@tobiasbg) * [12 years, 6 months ago](https://wordpress.org/support/topic/error-code-ajax-call-failed/#post-4339601) * Hi, * as mentioned, just send me an email. The address is in the main plugin file “ tablepress.php”. * Regards, Tobias * [MariaTP](https://wordpress.org/support/users/mariatp/) * (@mariatp) * [12 years, 4 months ago](https://wordpress.org/support/topic/error-code-ajax-call-failed/#post-4339665) * TobiasBg, Hi, I have similar problem. When I try save table, I get “AJAX call successful, but unclear data. Try again while holding down the “Shift” key”. Holding down the shift ket doesn’t help. I have updated verion of WP a TP. It is very urgent matter for me, thx for help. * Content of console: IE, Opera – event.returnValue is deprecated. Please use the standard event.preventDefault() instead. * Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/) * (@tobiasbg) * [12 years, 4 months ago](https://wordpress.org/support/topic/error-code-ajax-call-failed/#post-4339666) * Hi, * thanks for your post, and sorry for the trouble. * Are you really using WordPress 3.8 and TablePress 1.3? Otherwise, please update. * Then, this is probably caused by another plugin that interferes with the saving process. If possible, I’d like to take a direct look at this on your site. Could you therefore please create a temporary admin account for me and send me the details via email (the address is in the main plugin file “tablepress.php”)? That way, I can investigate this directly. Thanks! * Regards, Tobias Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Error Code: AJAX call failed’ is closed to new replies. * ![](https://ps.w.org/tablepress/assets/icon.svg?rev=3192944) * [TablePress - Tables in WordPress made easy](https://wordpress.org/plugins/tablepress/) * [Frequently Asked Questions](https://wordpress.org/plugins/tablepress/#faq) * [Support Threads](https://wordpress.org/support/plugin/tablepress/) * [Active Topics](https://wordpress.org/support/plugin/tablepress/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/tablepress/unresolved/) * [Reviews](https://wordpress.org/support/plugin/tablepress/reviews/) * 10 replies * 4 participants * Last reply from: [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/) * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/error-code-ajax-call-failed/#post-4339666) * Status: resolved