Title: Error: Collections Data Error
Last modified: November 2, 2018

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# Error: Collections Data Error

 *  Resolved [marcelo1406](https://wordpress.org/support/users/marcelo1406/)
 * (@marcelo1406)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/error-collections-data-error/)
 * Hi!
    I use the latest version of elementor (free) Envato Elements error: `Sorry
   something went wrong.
 * Error en la base de datos de WordPress: [MySQL server has gone away]
    INSERT 
   INTO `wp_options` (`option_name`, `option_value`, `autoload`) VALUES (‘_transient_envato_elements_ea218fd1fbfe399057f03fbd2138c171’,‘
   a:4:{s:6:\”status\”;i:1;s:7:\”message\”;s:6:\”All ok\”;s:4:\”data\”;a:50:{i:0;
   a:9:{s:13:\”collection_id\”;s:37:\”90-3-…` because it is? thanks

Viewing 1 replies (of 1 total)

 *  Plugin Author [Aaron Rutley](https://wordpress.org/support/users/aaronrutley/)
 * (@aaronrutley)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/error-collections-data-error/#post-10843570)
 * Hi @ marcelo1406,
 * Sorry to hear you’re having an issue, can you please contact [extensions@envato.com](https://wordpress.org/support/topic/error-collections-data-error/extensions@envato.com?output_format=md)
   so our support team can work with you to resolve this issue?

Viewing 1 replies (of 1 total)

The topic ‘Error: Collections Data Error’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Aaron Rutley](https://wordpress.org/support/users/aaronrutley/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/error-collections-data-error/#post-10843570)
 * Status: resolved