Title: Error connecting Last modified: March 18, 2020 --- # Error connecting * Resolved [Anders Alhbin](https://wordpress.org/support/users/alhbin/) * (@alhbin) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-connecting-2/) * Get an error trying to connect to google account regardless if I press connect button or try inserting tracking code manually. See log below, error message at the top. * Analytify (Bug): GnuTLS recv error (-110): The TLS connection was non-properly terminated.site_url(): [https://ulrikasbutik.se](https://ulrikasbutik.se) home_url(): [https://ulrikasbutik.se](https://ulrikasbutik.se) WordPress: 5.3.2 Web Server: Apache/2.4.10 (Debian) PHP: 7.3.15 MySQL: 5.6.30-76.3-56-log ext/mysqli: yes WP Memory Limit: 256M Blocked External HTTP Requests: None WP Locale: sv_SE DB Charset: utf8 Debug Mode: No WP Max Upload Size: 100 MB PHP Time Limit: 120 PHP Error Log: fsockopen: Enabled OpenSSL: OpenSSL 1.0.1t 3 May 2016 cURL: Enabled( 7.38.0 GnuTLS/3.3.8) Active Theme Name: Divi Active Theme Folder: Divi * Active Plugins: ManageWP – Worker (v4.9.3) by GoDaddy Admin Menu Editor Pro ( v2.11) by Janis Elsts AH Display Widgets (v1.0.3) by Andreas Hecht AME Branding Add-on (v1.3) by Janis Elsts Code Snippets (v2.14.0) by Code Snippets Pro Cookie Notice (v1.2.51) by dFactory Custom Admin Page by BestWebSoft (v1.0.1) by BestWebSoft Duplicate Page (v4.1) by mndpsingh287 Email Log (v2.3.2) by Sudar Imsanity (v2.5.0) by Exactly WWW Invoice Gateway For WooCommerce (v1.0.1) by Rymera Web Co Loco Translate (v2.3.1) by Tim Whitlock Medlemmar (v2.2.0) by Justin Tadlock Redirection( v4.7.1) by John Godley User Switching (v1.5.4) by John Blackbourn & contributors WooCommerce (v4.0.0) by Automattic Yoast SEO (v13.2) by Team Yoast Analytify – Google Analytics Dashboard (v3.0.0) by Analytify WP Mail SMTP (v1.8.1) by WPForms WP Sitemap Page (v1.6.2) by Tony Archambeau WordPress Toolbar Editor (v1.3.3) by Janis Elsts WPForms (v1.5.9.2) by WPForms * Must-use Plugins: ManageWP – Worker Loader (v) by GoDaddy Pressidium(R) Agent( v1.7.2-HOTFIX-2) by Pressidium Limit Login Attempts (v1.7.1) by Johan Eenfeldt Enforce Strong Password (v1.3.5) by Zaantar * Analytify Profile Setting: Array ( [exclude_users_tracking] => Array ( [0] = > administrator ) * ) * Analytify Front Setting: * Analytify Admin Setting: Array ( [disable_back_end] => on [show_analytics_roles_back_end] => Array ( [0] => administrator [1] => editor ) * [show_analytics_post_types_back_end] => Array ( [0] => post [1] => page ) * [show_panels_back_end] => Array ( [0] => show-overall-dashboard [1] => show- social-dashboard [2] => show-geographic-dashboard [3] => show-system-stats [4] => show-keywords-dashboard [5] => show-referrer-dashboard ) * ) * Analytify Dashboard Setting: Array ( [show_analytics_panels_dashboard] => Array([ 0] => show-real-time [1] => show-compare-stats [2] => show-overall-dashboard [ 3] => show-top-pages-dashboard [4] => show-geographic-dashboard [5] => show-system- stats [6] => show-keywords-dashboard [7] => show-social-dashboard [8] => show- referrer-dashboard [9] => show-page-stats-dashboard ) * [show_analytics_roles_dashboard] => Array ( [0] => administrator ) * ) * Analytify Advance Setting: Array ( [client_id] => 707435375568-9lria1uirhitcit2bhfg0rgbi19smjhg. apps.googleusercontent.com [client_secret] => Hidden ) * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-connecting-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * [Asad Shahbaz](https://wordpress.org/support/users/artisticasad/) * (@artisticasad) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-connecting-2/#post-12556210) * Hi Anders, * Sorry for this inconvenience. The GnuTLS recv error (-110) appears to be a hosting related issue. This means that the server that hosts your website is configured with restrictions to the cURL methods available to it. * Please inform your hosting provider about this issue. * Cheers! * Thread Starter [Anders Alhbin](https://wordpress.org/support/users/alhbin/) * (@alhbin) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-connecting-2/#post-12560274) * I got a response from the server hotel: * FYI, the problem is in the plugin’s code and is solved by modifying line 80 of file sto file wp-content/plugins/wp-analytify/lib/Google/IO/Curl.php from curl_setopt( $curl, CURLOPT_HTTP_VERSION, CURL_HTTP_VERSION_1_0); to curl_setopt($curl, CURLOPT_HTTP_VERSION, CURL_HTTP_VERSION_1_1); * I tested changing in the code as they recommended, and it worked just fine after that! * Is this a change you can do from your end, otherwise I will need to update in the code each time you update? Or would this change case other issues for you or for other users?? * [Asad Shahbaz](https://wordpress.org/support/users/artisticasad/) * (@artisticasad) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-connecting-2/#post-12560658) * Thank you for letting us know this, we will test it and provide the fix in update. Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Error connecting’ is closed to new replies. * ![](https://ps.w.org/wp-analytify/assets/icon-256x256.png?rev=2901093) * [Analytify - Google Analytics Dashboard For WordPress (GA4 analytics tracking)](https://wordpress.org/plugins/wp-analytify/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-analytify/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-analytify/) * [Active Topics](https://wordpress.org/support/plugin/wp-analytify/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-analytify/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-analytify/reviews/) * 3 replies * 2 participants * Last reply from: [Asad Shahbaz](https://wordpress.org/support/users/artisticasad/) * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/error-connecting-2/#post-12560658) * Status: resolved