Title: Error connecting API key to plugin
Last modified: October 17, 2019

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# Error connecting API key to plugin

 *  Resolved [chandinipaterson](https://wordpress.org/support/users/chandinipaterson/)
 * (@chandinipaterson)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/error-connecting-api-key-to-plugin/)
 * Hi I am trying to link my Mailchimp to Woocommerce. Every time I enter the API
   Key, I get the following error. Can you help resolve this?
 * CURL error :: error setting certificate verify locations: CAfile: D:\Parallels\
   Plesk\Additional\PHPSettings\cacert.pem CApath: none

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [chandinipaterson](https://wordpress.org/support/users/chandinipaterson/)
 * (@chandinipaterson)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/error-connecting-api-key-to-plugin/#post-12038632)
 * Additional error message:
 * Mailchimp says: API Request Error – 500 :: CURL error :: error setting certificate
   verify locations: CAfile: D:\Parallels\Plesk\Additional\PHPSettings\cacert.pem
   CApath: none on 1610 in D:\Inetpub\vhosts\rhea-solutions.co.uk\wobuk.co.uk\wp-
   content\plugins\mailchimp-for-woocommerc
 *  Plugin Author [ryanhungate](https://wordpress.org/support/users/ryanhungate/)
 * (@ryanhungate)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/error-connecting-api-key-to-plugin/#post-12039695)
 * [@chandinipaterson](https://wordpress.org/support/users/chandinipaterson/) thanks
   for reaching out on this topic. This is a common server misconfiguration that
   needs to be addressed by your web hosting company – or your server admins. They
   will need to add and configure PHP to use the CACert.
 * Here is another post that had the same problem – it may or may not pertain to
   your situation but it will certainly help.
 * [https://wordpress.org/support/topic/ssl-certificate-errors/#post-12013678](https://wordpress.org/support/topic/ssl-certificate-errors/#post-12013678)
 * Once you’ve done that, the problem will be fixed immediately.
 *  Thread Starter [chandinipaterson](https://wordpress.org/support/users/chandinipaterson/)
 * (@chandinipaterson)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/error-connecting-api-key-to-plugin/#post-12040274)
 * Thanks [@ryanhungate](https://wordpress.org/support/users/ryanhungate/) This 
   has been resolved.
 *  Plugin Author [ryanhungate](https://wordpress.org/support/users/ryanhungate/)
 * (@ryanhungate)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/error-connecting-api-key-to-plugin/#post-12040312)
 * [@chandinipaterson](https://wordpress.org/support/users/chandinipaterson/) good
   to hear. After you get your plugin all synced up, if you would please be so kind
   as to leave us a fair review, that would be greatly appreciated 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error connecting API key to plugin’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-woocommerce/assets/icon-256x256.png?rev=1509501)
 * [Mailchimp for WooCommerce](https://wordpress.org/plugins/mailchimp-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [ryanhungate](https://wordpress.org/support/users/ryanhungate/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/error-connecting-api-key-to-plugin/#post-12040312)
 * Status: resolved