Title: Error Connecting Plugin
Last modified: October 13, 2021

---

# Error Connecting Plugin

 *  Resolved [ryanhoi1234](https://wordpress.org/support/users/ryanhoi1234/)
 * (@ryanhoi1234)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/error-connecting-plugin/)
 * I get “Admin Permission Required” when I try to connect the plugin.
 * Please I need help.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [fevered – a11n](https://wordpress.org/support/users/fevered/)
 * (@fevered)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/error-connecting-plugin/#post-14976537)
 * Hey there!
 * Could you please share a copy of your site’s System Status? You can find it via
   WooCommerce > Status. Select “Get system report” and then “Copy for support”.
   Once you’ve done that, paste it here in your response.
 * Can you also send a screenshot of where you are seeing this message? You can 
   use a site like [https://snipboard.io/](https://snipboard.io/) to upload the 
   screenshot.
 *  Thread Starter [ryanhoi1234](https://wordpress.org/support/users/ryanhoi1234/)
 * (@ryanhoi1234)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-connecting-plugin/#post-14977566)
 *     ```
       ### WordPress Environment ###
   
       WordPress address (URL): https://www.tessapackard.com
       Site address (URL): https://www.tessapackard.com
       WC Version: 4.6.1
       REST API Version: ✔ 4.6.1
       WC Blocks Version: ✔ 3.4.0
       Action Scheduler Version: ✔ 3.1.6
       WC Admin Version: ✔ 1.6.2
       Log Directory Writable: ✔
       WP Version: ❌ 5.5.6 - There is a newer version of WordPress available (5.8.1)
       WP Multisite: –
       WP Memory Limit: 512 MB
       WP Debug Mode: –
       WP Cron: ✔
       Language: en_GB
       External object cache: ✔
   
       ### Server Environment ###
   
       Server Info: Apache
       PHP Version: 7.4.24
       PHP Post Max Size: 100 MB
       PHP Time Limit: 3600
       PHP Max Input Vars: 10000
       cURL Version: 7.58.0
       OpenSSL/1.1.1
   
       SUHOSIN Installed: –
       MySQL Version: 5.7.35-38-log
       Max Upload Size: 50 MB
       Default Timezone is UTC: ✔
       fsockopen/cURL: ✔
       SoapClient: ✔
       DOMDocument: ✔
       GZip: ✔
       Multibyte String: ✔
       Remote Post: ✔
       Remote Get: ✔
   
       ### Database ###
   
       WC Database Version: 4.6.3
       WC Database Prefix: wp_
       Total Database Size: 78.42MB
       Database Data Size: 57.96MB
       Database Index Size: 20.46MB
       wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_woocommerce_order_items: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
       wp_woocommerce_order_itemmeta: Data: 0.39MB + Index: 0.34MB + Engine InnoDB
       wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
       wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_actionscheduler_logs: Data: 2.02MB + Index: 0.72MB + Engine InnoDB
       wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_comments: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
       wp_ewwwio_images: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
       wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_gf_entry: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
       wp_gf_entry_meta: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
       wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_options: Data: 2.17MB + Index: 0.09MB + Engine InnoDB
       wp_postmeta: Data: 32.41MB + Index: 9.84MB + Engine InnoDB
       wp_posts: Data: 4.42MB + Index: 2.45MB + Engine InnoDB
       wp_relevanssi: Data: 0.31MB + Index: 0.48MB + Engine InnoDB
       wp_relevanssi_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_relevanssi_stopwords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_rg_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_rg_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_rg_lead: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
       wp_rg_lead_detail: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
       wp_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_rg_lead_meta: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
       wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_termmeta: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
       wp_terms: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
       wp_term_relationships: Data: 0.22MB + Index: 0.13MB + Engine InnoDB
       wp_term_taxonomy: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
       wp_usermeta: Data: 1.47MB + Index: 0.56MB + Engine InnoDB
       wp_users: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
       wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
       wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
       wp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
       wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_product_meta_lookup: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
       wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wpml_mails: Data: 0.42MB + Index: 0.00MB + Engine InnoDB
       wp_yoast_indexable: Data: 8.45MB + Index: 2.67MB + Engine InnoDB
       wp_yoast_indexable_hierarchy: Data: 0.25MB + Index: 0.36MB + Engine InnoDB
       wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_yoast_seo_links: Data: 1.50MB + Index: 0.45MB + Engine InnoDB
       wp_yoast_seo_meta: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
   
       ### Post Type Counts ###
   
       acf: 13
       acf-field: 105
       acf-field-group: 20
       ambassador: 36
       attachment: 6307
       collections: 12
       commission: 313
       event: 11
       gfw_report: 8
       global_product_addon: 1
       json_consumer: 1
       nav_menu_item: 36
       newsletter: 28
       page: 26
       post: 113
       press: 616
       product: 232
       product_variation: 217
       revision: 15
       shop_coupon: 8
       shop_order: 351
       shop_order_refund: 5
   
       ### Security ###
   
       Secure connection (HTTPS): ✔
       Hide errors from visitors: ✔
   
       ### Active Plugins (32) ###
   
       Gravity Forms: by Gravity Forms – 2.4.21
       Add Custom Post Types Archive to Nav Menus: by andromeda_media – 1.1
       Advanced Custom Fields: Font Awesome: by mattkeys – 3.1.1
       Advanced Custom Fields PRO: by Elliot Condon – 5.9.1
       Classic Editor: by WordPress Contributors – 1.6
       Facebook for WooCommerce: by Facebook – 2.6.5
       Google Analyticator: by SumoMe – 6.5.4
       Gravity Forms User Registration Add-On: by Gravity Forms – 4.6
       GTmetrix for WordPress: by GTmetrix – 0.4.4
       WebCrate MailChimp Widget: by WebCrate – 0.8.12
       Mailgun: by Mailgun – 1.7.1
       Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
       Relevanssi: by Mikko Saari – 4.8.3
       WP REST API - OAuth 1.0a Server: by WP REST API Team – 0.3.0
       ShareThis: by <a href="http://www.sharethis.com">The ShareThis Team</a> – 7.5
       WebCrate Merchandising: by WebCrate – 0.0.10
       WebCrate Twitter Developer: by WebCrate – 0.1
       WebCrate Utilities: by WebCrate – 0.5.0
       Product Feed PRO for WooCommerce: by AdTribes.io – 8.9.7
       WooCommerce Stripe Gateway: by WooCommerce – 4.5.3 – Installed version not tested with active version of WooCommerce 4.6.1
       WooCommerce Google Analytics Integration: by WooCommerce – 1.4.24 – Installed version not tested with active version of WooCommerce 4.6.1
       Woocommerce Mailchimp Discount: by Magnigenie – 2.0.1 – Installed version not tested with active version of WooCommerce 4.6.1
       WP WooCommerce Mailchimp: by Saint Systems – 2.3.12 – Installed version not tested with active version of WooCommerce 4.6.1
       WooCommerce Product Add-ons: by WooCommerce – 3.0.5 – Installed version not tested with active version of WooCommerce 4.6.1
       WooCommerce: by Automattic – 4.6.1
       WordPress Importer: by wordpressdotorg – 0.7
       Yoast SEO: by Team Yoast – 15.1.1
       WP Crontrol: by John Blackbourn & contributors – 1.6.2
       WP Mail Logging: by MailPoet – 1.9.7
       WP Max Submit Protect: by Academe Computing – 1.1.2 – Installed version not tested with active version of WooCommerce 4.6.1
       WP Migrate DB Pro Media Files: by Delicious Brains – 1.4.15
       WP Migrate DB Pro: by Delicious Brains – 1.9.13
   
       ### Inactive Plugins (5) ###
   
       Akismet Anti-Spam: by Automattic – 4.1.7
       GDPR Cookie Consent: by WebToffee – 1.9.3
       Members Only: by Andrew Hamilton – 0.6.7
       Woocommerce Advanced Bulk Edit: by George Iron – 4.0.1 – Installed version not tested with active version of WooCommerce 4.6.1
       WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway: by WooThemes – 4.4.2 – Installed version not tested with active version of WooCommerce 4.6.1
   
       ### Dropin Plugins (2) ###
   
       advanced-cache.php: advanced-cache.php
       object-cache.php: Memcached Redux
   
       ### Must Use Plugins (6) ###
   
       Force Strong Passwords - WPE Edition: by Jason Cosper – 1.6.4
       WPE ElasticPress Autosuggest Logger: by WP Engine – 1.0.0
       WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
       WP Engine Security Auditor: by wpengine – 1.0.10
       WP Engine System: by WP Engine – 4.1.0
       WP Migrate DB Pro Compatibility: by Delicious Brains – 1.2
   
       ### Settings ###
   
       API Enabled: ✔
       Force SSL: ✔
       Currency: GBP (£)
       Currency Position: left
       Thousand Separator: ,
       Decimal Separator: .
       Number of Decimals: 2
       Taxonomies: Product Types: configurable (configurable)
       downloadable (downloadable)
       external (external)
       grouped (grouped)
       simple (simple)
       variable (variable)
       virtual (virtual)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       Connected to WooCommerce.com: –
   
       ### WC Pages ###
   
       Shop base: #6 - /shop/
       Basket: #7 - /shopping-bag/
       Checkout: #13 - /checkout/
       My account: #4114 - /account/
       Terms and conditions: #32 - /terms-conditions/
   
       ### Theme ###
   
       Name: Tessa Packard
       Version: 1.0
       Author URL: http://www.webcrate.co.uk
       Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Overrides: tessapackard/woocommerce/archive-product.php
       tessapackard/woocommerce/cart/cart-empty.php
       tessapackard/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.8.0
       tessapackard/woocommerce/checkout/form-checkout.php
       tessapackard/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0
       tessapackard/woocommerce/myaccount/dashboard.php version 2.6.0 is out of date. The core version is 4.4.0
       tessapackard/woocommerce/myaccount/form-edit-account.php
       tessapackard/woocommerce/myaccount/form-login.php version 3.5.0 is out of date. The core version is 4.1.0
       tessapackard/woocommerce/myaccount/form-lost-password.php
       tessapackard/woocommerce/myaccount/my-account.php
       tessapackard/woocommerce/myaccount/my-address.php
       tessapackard/woocommerce/myaccount/navigation.php
       tessapackard/woocommerce/myaccount/orders.php version 3.2.0 is out of date. The core version is 3.7.0
       tessapackard/woocommerce/myaccount/view-order.php
       tessapackard/woocommerce/single-product.php
       tessapackard/woocommerce/taxonomy-product_cat.php
   
       Outdated Templates: ❌
   
   
       						Learn how to update
   
       ### Action Scheduler ###
   
       Complete: 133
       Oldest: 2021-09-17 15:32:16 +0000
       Newest: 2021-10-17 10:55:26 +0000
       ```
   
 *  Thread Starter [ryanhoi1234](https://wordpress.org/support/users/ryanhoi1234/)
 * (@ryanhoi1234)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-connecting-plugin/#post-14983879)
 * Please help me with this.
 *  [Chris Moreira – a11n](https://wordpress.org/support/users/chrism245/)
 * (@chrism245)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-connecting-plugin/#post-14993452)
 * Hi [@ryanhoi1234](https://wordpress.org/support/users/ryanhoi1234/)!
 * This error is related to permissions directly on the Facebook Business settings.
 * Please double-check that your user has all the access to connect it with a site;
   here is more information: [https://www.facebook.com/business/help/299504287548592?id=180505742745347/](https://www.facebook.com/business/help/299504287548592?id=180505742745347/).
 * As this is not a plugin error, it is a settings misconfiguration on the Facebook
   Business Manager.
 * Regards!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error Connecting Plugin’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Chris Moreira – a11n](https://wordpress.org/support/users/chrism245/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/error-connecting-plugin/#post-14993452)
 * Status: resolved