error connecting Site Kit

  • Resolved caycompass

    (@caycompass)


    1 year, 11 months ago

    Hello,

    Today, Google Site Kit shows this message in WP admin:

    “Error connecting Site Kit
    Looks like your site is not allowed access to Google account data and can’t display stats in the dashboard.”

    When i follow the link to redo plugin setup, it takes me to https://sitekit.withgoogle.com/v2/site-management/setup/

    I get this error:
    “invalid parameter: ‘site_id’ “

    Site is https://timeback.ky.
    It is hosted with Kinsta.
    Plugin was disabled and enabled again, but same issue.
    I do not see a ‘troubleshoot’ link in the plugins page, where support documentation lists it.

    It worked fine before, but not today.

    Any advice?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    1 year, 11 months ago

    Thanks for reaching out @caycompass. Based on the error you’re reporting, something may have either changed at Google Analytics or Search Console level, or something may have impacted your Site Kit connection overall. By resetting the plugin you should be able to proceed with using Site Kit as normal, it will mean you will have to set up the plugin once more, and configure Google Analytics or any other modules previously set up.

    Let me know if you have any questions with the above.

    Thread Starter caycompass

    (@caycompass)

    1 year, 11 months ago

    Thank you, resetting the plugin worked. Much appreciated.

    • This reply was modified 1 year, 11 months ago by caycompass.
    Plugin Support James Osborne

    (@jamesosborne)

    1 year, 11 months ago

    Glad to hear it @caycompass, thanks for the update. If you run into any further errors or if you have any Site Kit related queries, be sure to get in touch.

Viewing 3 replies - 1 through 3 (of 3 total)

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