Title: Error: CONNECTION_ERROR
Last modified: October 13, 2021

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# Error: CONNECTION_ERROR

 *  Resolved [Dario La Porta](https://wordpress.org/support/users/dariokuna/)
 * (@dariokuna)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/error-connection_error/)
 * Hi,
    in my settings panel I have this message:
 * Errors:
    2021-10-13 10:02:59: Error occurred while checking account status. Error:
   CONNECTION_ERROR : “Operation timed out after 10000 milliseconds with 0 bytes
   received_FAILED_TO_USE_FILE_GET_CONTENTS” You can get support any time here: 
   [https://wordpress.org/support/plugin/cleantalk-spam-protect](https://wordpress.org/support/plugin/cleantalk-spam-protect).
 * Could you please help me to fix this error?
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/error-connection_error/#post-14965490)
 * Hello.
    Could you please tell me the URL of your website and the Anti-Spam plugin
   version installed on it? Also please try to ‘Synchronize with Cloud’ (go to WordPress
   Admin Page —> Settings —> Anti-Spam by CleanTalk —> gray button on the top of
   the page).
 *  Thread Starter [Dario La Porta](https://wordpress.org/support/users/dariokuna/)
 * (@dariokuna)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/error-connection_error/#post-14966446)
 * Hi Katereji,
    thanks for your reply. I give you some more information: -website:
   [https://www.marketingcolcuore.com/](https://www.marketingcolcuore.com/) -plugin
   version: 5.163.1
 * Now the issue seems to be fixed. To do so, I have pushed the buttons “check http
   connections” and “dump log” and, after that, the settings page has changed (e.
   g. now I can see the advanced options button that wasn’t shown before) and the
   error message is disappeared.
 *  Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * (@alexandergull)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/error-connection_error/#post-14966752)
 * Well, if the issue is back, please, tell us.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error: CONNECTION_ERROR’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
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## Tags

 * [connection error](https://wordpress.org/support/topic-tag/connection-error/)

 * 3 replies
 * 3 participants
 * Last reply from: [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/error-connection_error/#post-14966752)
 * Status: resolved