Error: cookie check failed

  • Resolved kevinbrands

    (@kevinbrands)


    4 months, 2 weeks ago

    When scanning an article and proceeding with the payment, we get the following error/notification:

    This translates to: cookie check failed

    What is going wrong?

    • This topic was modified 4 months, 2 weeks ago by kevinbrands.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mobin Chowdhury

    (@mobin210385)

    3 months, 4 weeks ago

    Hello @kevinbrands,

    The “cookie check failed” error usually occurs when WordPress cannot verify the session cookies or nonces required for checkout. This can happen due to browser cookie settings, caching plugins, server-level cache, or CDN configurations interfering with REST API requests.

    To troubleshoot, please try the following steps:

    1. Clear your browser cookies or try an incognito/private window.
    2. Temporarily disable any caching or security plugins and test again.
    3. If the issue persists, try switching to a default theme to rule out theme conflicts.

    Let us know if it continues after testing these solutions.

    Best regards.

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    3 months, 2 weeks ago

    Hi @kevinbrands,

    Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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