Title: Error – Customer not found
Last modified: June 24, 2022

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# Error – Customer not found

 *  Resolved [Ryan](https://wordpress.org/support/users/fremzy/)
 * (@fremzy)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/error-customer-not-found/)
 * Hi,
 * I think it might be something in my setup, but I’m encountering an error. When
   I use this plugin in test mode,it works fine. However, when I switch to the Live
   mode, I get a “Customer not found” error. Any idea on what could be wrong?

Viewing 1 replies (of 1 total)

 *  Thread Starter [Ryan](https://wordpress.org/support/users/fremzy/)
 * (@fremzy)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/error-customer-not-found/#post-15766867)
 * I think I may have found the issue, borrowing from another thread here. Looks
   like the customer I was checking has multiple accounts, that’s why. I removed
   one of the accounts and the issue was fixed.

Viewing 1 replies (of 1 total)

The topic ‘Error – Customer not found’ is closed to new replies.

 * ![](https://ps.w.org/get-stripe-customer-portal-lite/assets/icon-256x256.png?
   rev=2530798)
 * [Get Stripe Customer Portal Light](https://wordpress.org/plugins/get-stripe-customer-portal-lite/)
 * [Support Threads](https://wordpress.org/support/plugin/get-stripe-customer-portal-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/get-stripe-customer-portal-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/get-stripe-customer-portal-lite/unresolved/)
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 * 1 reply
 * 1 participant
 * Last reply from: [Ryan](https://wordpress.org/support/users/fremzy/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/error-customer-not-found/#post-15766867)
 * Status: resolved