Title: error displaying tooltip Last modified: August 30, 2016 --- # error displaying tooltip * Resolved [rikengct](https://wordpress.org/support/users/rikengct/) * (@rikengct) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/) * Thank you for continuing with this plugin. I have a few questions. * 1) does this plugin require access to any of the wordpress folders (like wp_includes) to function? If so, which ones? * 2) I ask because my business will not allow any access to those folders. In order to get jquery to work, I have been using this function to make users use the google library: * > function modify_jquery() { > if (!is_admin()) { // comment out the next two > lines to load the local copy of jQuery wp_deregister_script(‘jquery’); wp_register_script(‘ > jquery’, ‘[http://ajax.googleapis.com/ajax/libs/jquery/1.11.3/jquery.min.js’](http://ajax.googleapis.com/ajax/libs/jquery/1.11.3/jquery.min.js’);, > false, ‘1.11.3’); wp_enqueue_script(‘jquery’); } } add_action(‘init’, ‘modify_jquery’); * This works most of the time, but it’s not working for this tooltip. Instead, the tooltip appears with the following text: “Glossary Title” in the title space, and “error: Forbidden” in main text area. * when I access within the company, everything works fine. So I’m figuring I need to do something in addition to using the google-hosted library. * I hope you have ideas because I really like the way the tooltip looks and it was easy to make my own css style and add it to the menu. * here is a link to the site: [http://itaintmagic.riken.jp/about-us/](http://itaintmagic.riken.jp/about-us/) I highlighted the glossary term in yellow. * [https://wordpress.org/plugins/ithoughts-tooltip-glossary/](https://wordpress.org/plugins/ithoughts-tooltip-glossary/) Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/error-displaying-tooltip/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-displaying-tooltip/page/2/?output_format=md) * Plugin Author [Gerkin](https://wordpress.org/support/users/gerkin/) * (@gerkin) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722324) * Hello, I’ve looked at your site, It seems that jQuery is missing, as it is not loaded client-side at all… * Plugin Author [Gerkin](https://wordpress.org/support/users/gerkin/) * (@gerkin) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722345) * Hello again, Please excuse me for my answer, which was much shorter than what I wanted. AFAIK, it needs only access to /wp-admin/admin-ajax.php and /wp-content. I say AFAIK because I didn’t make a real listing of required files. Does the access to wp-admin is a real problem ? I don’t see the source of your problem, and I cannot reproduce it. Gonna dig it, tomorrow 😉 * Gerkin * Plugin Author [Gerkin](https://wordpress.org/support/users/gerkin/) * (@gerkin) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722402) * I’ve seen your problem! * First, you need to place your piece of code into your theme’s “function.php” file. Next, for optimisation reasons, and to improve your YSlow score, I highly suggest you to replace your current code with this * ``` function modify_jquery() { if (!is_admin()) { // comment out the next two lines to load the local copy of jQuery wp_deregister_script('jquery'); wp_register_script('jquery', 'http://ajax.googleapis.com/ajax/libs/jquery/1.11.3/jquery.min.js', false, NULL); wp_enqueue_script('jquery'); } } add_action('init', 'modify_jquery'); ``` * The only difference is that it removes the querystring `ver=1.11.3` from the request, improving cache capabilities for a large number of browser. Moreover, the version is specified by the path, so in case of changing your jQuery version, the path will change, and the script will be reloaded. * It seems that your action is not correctly spotted by wordpress in your function. php file. Client-side, visitors still try to load jquery from you wp-include dir, which means that it wasn’t successfully deregistered and reregistered. As you can see on [this screenshot](http://www.gerkindevelopment.net/en/wp-content/uploads/sites/2/2015/11/Riken-error.png), jquery returns a 403 Forbidden error, which is probably not the case when you are in admin. * Please make sure your function is called successfully, and tell me. * Gerkin * Thread Starter [rikengct](https://wordpress.org/support/users/rikengct/) * (@rikengct) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722491) * thank you so much! I sincerely appreciate your efforts to help me solve this problem. my function is in the functions.php file, and I replaced it with the one you provided, but I still get the same error. I am not a very experienced coder. I am not sure what AFAIK is. * Any ideas why wordpress isn’t catching it in functions.php? * could another function be interfering? Just before it is this function: * > if ( !function_exists( ‘chld_thm_cfg_parent_css’ ) ): > function chld_thm_cfg_parent_css(){ > wp_enqueue_style( ‘chld_thm_cfg_parent’, trailingslashit( get_template_directory_uri()).‘ > style.css’ ); } endif; add_action( ‘wp_enqueue_scripts’, ‘chld_thm_cfg_parent_css’); * Thread Starter [rikengct](https://wordpress.org/support/users/rikengct/) * (@rikengct) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722492) * hi again. * is there a way to make it so that is does need access to /wp-admin/admin-ajax. php? I’m pretty sure that must be the problem. My work won’t allow any access to the wp-admin from outside (even I cannot login from outside (which is why I had to wait until monday to test your fix). * Plugin Author [Gerkin](https://wordpress.org/support/users/gerkin/) * (@gerkin) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722499) * Hello, AFAIK is just a short way to say “As Far As I Know” ^^ * Well, about your theme’s functions.php file, I don’t have any informations about your site to make a more precise diagnosis, even if I would be pleased to help. Can you give me more infos about the theme you use, like its name and theme version, and your wordpress core version, as i’ll be able to test changes locally first? * About wp-admin/admin-ajax.php, according to several threads and pages ([http://codex.wordpress.org/AJAX_in_Plugins#Ajax_on_the_Viewer-Facing_Side](http://codex.wordpress.org/AJAX_in_Plugins#Ajax_on_the_Viewer-Facing_Side), [https://wordpress.org/support/topic/admin-ajaxphp-showing-0-not-working-for-non-admin?replies=11](https://wordpress.org/support/topic/admin-ajaxphp-showing-0-not-working-for-non-admin?replies=11), and the lasts posts of [this other thread](http://wordpress.stackexchange.com/questions/77407/how-does-admin-ajax-php-work)), the filepath of the WordPress AJAX entry point is misleading. It’s not because it contains “admin” that it should”nt be accessed publicly. It is for other security reasons that it is in wp-admin, and if you want to hide your WordPress Backend behind a .htaccess, you should do it EXCEPT for your admin-ajax.php. Moreover, iThoughts Tooltip Glossary’s ajax is safe, as no writing actions are doable via ajax, just read. * If you still want to disallow admin-ajax.php (which is, and i’m don’t afraid to say so, not a security fix nor an improvement in any way possible), iThoughts Tooltip Glossary can still work using Tooltips mode instead of Glossary Terms mode. The difference between both is that Glossary Term is linked to a dedicated definition page that you can edit to change all references to that term, and tooltips are directly embedded standalone into your post/page, without requiring any type of ajax in front-end. * Thread Starter [rikengct](https://wordpress.org/support/users/rikengct/) * (@rikengct) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722505) * Thank you so much again. I will try to figure things out over here. Unfortunately, I am not in control of how access is denied or allowed. i have had many fights with the people who are though, but they don’t see reason. I will ask about allowing the exception. * I tried inserting a non-glossary tooltip, but i couldn’t get it to work. I’ll try again I guess. * I’m using the Divi theme and wordpress 4.3 * Plugin Author [Gerkin](https://wordpress.org/support/users/gerkin/) * (@gerkin) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722507) * For inline tooltips, jQuery is still required. It won’t work until you solve the problem about your function modify_jquery. If you read the other running support thread, you will see that I have some work to do with Divi, by the way. * PS: the people that are in charge of the access seem to be the kind of people that think they know better a building than the architect…. Cheer up! * Plugin Author [Gerkin](https://wordpress.org/support/users/gerkin/) * (@gerkin) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722508) * Well, I’ve just tried to add the modify_jquery function to my fresh new Divi, and it worked well… * But! I’ve spotted a conflict between Divi Shortcodes and iThoughts Tooltip Glossary shortcodes. Version 1.1.4 will fix that, and should be released in maximum 5h. * Plugin Author [Gerkin](https://wordpress.org/support/users/gerkin/) * (@gerkin) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722523) * Hello rikengct, * What’s up about your problem? Can you now create inline tooltips with v1.1.4? Or have you succeed to allow the exception of wp-admin/admin-ajax.php? I’ve looked again at your site, and the 403 thrown by the ajax entry point messes almost everything… Just look at [this screenshot](http://www.gerkindevelopment.net/wp-content/uploads/2015/11/Capture-du-2015-11-10-141150.png). Ajax functions, like social networks infos, are broken… Some core scripts are also missing, like for comments… I won’t be surprised if some functions doesn’t work as expected. * Please, keep me informed * Gerkin * Thread Starter [rikengct](https://wordpress.org/support/users/rikengct/) * (@rikengct) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722524) * thank you again. I have updated to v1.1.4, but I do not see the buttons in the editor. I’m using Divi 2.5.6 * Plugin Author [Gerkin](https://wordpress.org/support/users/gerkin/) * (@gerkin) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722525) * Oh… They should be here… [It works](http://www.gerkindevelopment.net/wp-content/uploads/2015/11/FireShot-Capture-21-Ajouter-un-nouvel-article-‹-Word_-http___wordpress.loc_wp-admin_post-new.php_.png) on my dev site… Have you any js/http error in your post editor page? * Thread Starter [rikengct](https://wordpress.org/support/users/rikengct/) * (@rikengct) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722528) * Hi, * sorry! i missed them because they use to be on the end, but now are in the middle. And, happily simply inserting a non-glossary tooltip works well even when I’m not on the work network! THANK YOU! * So now I understand. if I ever get the ajax thing to work, I’ll be able to use the glossary but until then I can still use your plugin this way. * I have a question though. when you have time for another update, can you add something to the interface? I’d like to be able to easily insert an image instead of text as the tooltip. I see the mediatip tab, but I’m not sure what it is for. I tried using it to insert an image, but nothing happened. In any case, if you want me to put that in a new thread and mark this one as resolved I’m more than happy too. * Plugin Author [Gerkin](https://wordpress.org/support/users/gerkin/) * (@gerkin) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722529) * Exactly, you’ve understand well 🙂 * Mediatip is in fact designed to insert image as tooltip, and will be optimized in the future. If you have added a mediatip before the update, you need to edit again the post, and resave, to apply the update. Again, I’ve just tested on my dev environment, and it works well. If resaving the post doesn’t do anything, then there is a problem, and I would be interested to see the concerned page. * Thread Starter [rikengct](https://wordpress.org/support/users/rikengct/) * (@rikengct) * [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/#post-6722530) * Great! I’ll mark this thread resolved and start a new one about the media tip. * thanks a bunch Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/error-displaying-tooltip/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-displaying-tooltip/page/2/?output_format=md) The topic ‘error displaying tooltip’ is closed to new replies. * ![](https://ps.w.org/ithoughts-tooltip-glossary/assets/icon.svg?rev=1279756) * [iThoughts Tooltip Glossary](https://wordpress.org/plugins/ithoughts-tooltip-glossary/) * [Frequently Asked Questions](https://wordpress.org/plugins/ithoughts-tooltip-glossary/#faq) * [Support Threads](https://wordpress.org/support/plugin/ithoughts-tooltip-glossary/) * [Active Topics](https://wordpress.org/support/plugin/ithoughts-tooltip-glossary/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ithoughts-tooltip-glossary/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ithoughts-tooltip-glossary/reviews/) ## Tags * [ithoughts](https://wordpress.org/support/topic-tag/ithoughts/) * [jquery](https://wordpress.org/support/topic-tag/jquery/) * 16 replies * 2 participants * Last reply from: [Gerkin](https://wordpress.org/support/users/gerkin/) * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/error-displaying-tooltip/page/2/#post-6722570) * Status: resolved