Title: Error downloading the picture https
Last modified: August 30, 2016

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# Error downloading the picture https

 *  [Alain38](https://wordpress.org/support/users/alain38/)
 * (@alain38)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-downloading-the-picture-https/)
 * Hello,
 * After passing my https site, I encounter a problem downloading images in the 
   library of WordPress.
 * First, my site is a directory. There are thus two possiblitées to download images.
 * 1 / For the administrator – Access to the WordPress dashboard via the administrator
   login.
 * 2 / For users who places an ad – Access to the creation form of an announcement
   via the user login. I specify that the user has no access to the WordPress dashboard.
 * **The problem is the following:**
 * When a user logs on. It can edit its announcement, but can not upload an image.
 * When it reaches the image download window (wordpress window). He clicks on the
   button “Choose File”. He chose an image on his computer. The download starts 
   and stops. There is an error message “An error occurred while sending. Please
   try again later. “
 * If I make a network analysis. It seems there is a problem accessing the file “
   async-upload”. But I’m no expert and I do not understand what the problem is.
 * However, if I log into the WordPress dashboard as administrator. I can download
   images in the library. It works.
 * Before, my website http functioned. It worked well. The theme I use is “Globo”
   on ThemeForest.
 * To switch to https. I test with many plugin. Whoever has the best result is “
   wordpress HTTPS”.
 * On all pages of the site, the safety lock is “green.”
 * I tested the site with “[https://www.ssllabs.com/ssltest/analyze.html&#8221](https://www.ssllabs.com/ssltest/analyze.html&#8221);.
   Everything is OK.
 * Before posting here I do a lot of tests. I disabled all plugins. I redo the installation
   of WordPress. I test with PHP 5.3 and PHP 5.4. I installed several times the 
   theme and the SSL certificate. I contacted the host who checked on the server.
   But the problem is still there.
 * Has anyone already encountered this kind of problem and can give me a track.
 * Thank you very much in advance
 * Alain38

Viewing 1 replies (of 1 total)

 *  Thread Starter [Alain38](https://wordpress.org/support/users/alain38/)
 * (@alain38)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-downloading-the-picture-https/#post-6771641)
 * Hello,
 * Despite extensive research, I still can not solve this problem. It would appear
   to be a problem with the “async-upload.php” file.
 * To enable you to have a better idea of ​​the problem, here are screenshots of
   the problem.
 * Below the error message that appears when downloading a picture fails
 * [https://drive.google.com/file/d/0B2r5LWQeXkZibEJtYjVRMmJTQWc/view?usp=sharing](https://drive.google.com/file/d/0B2r5LWQeXkZibEJtYjVRMmJTQWc/view?usp=sharing)
 * Below a picture of the network analysis.
 * [https://drive.google.com/file/d/0B2r5LWQeXkZiTVdOVkFUeEduM0E/view?usp=sharing](https://drive.google.com/file/d/0B2r5LWQeXkZiTVdOVkFUeEduM0E/view?usp=sharing)
 * **Finally the contents of my .htaccess**
 * # BEGIN HTTPS
    <IfModule mod_rewrite.c> RewriteEngine On RewriteCond %{HTTPS}
   off RewriteRule ^(.*)$ [https://%](https://%){HTTP_HOST}%{REQUEST_URI} [L,R=301]
   </IfModule> # END HTTPS
 * # BEGIN WordPress
    <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule
   ^index\.php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME}!-
   d RewriteRule . /index.php [L] </IfModule>
 * # END WordPress
 * # protect the wp-config file
    <files wp-config.php> order allow,deny deny from
   all </files>
 * # protect the htaccess file
    <files ~ “^.*\.([Hh][Tt][Aa])”> order allow,deny
   deny from all satisfy all </files>
 * <IfModule mod_headers.c>
    Header unset X-Powered-By Header unset Server </IfModule
   >
 * # protect lecture des répertoires
    Options -Indexes
 * # protect DDoS attacks
    <Files xmlrpc.php> Order Deny,Allow Deny from all </Files
   >
 * So, if anyone has encountered this problem, can anyone give me a track.
 * thanks in advance

Viewing 1 replies (of 1 total)

The topic ‘Error downloading the picture https’ is closed to new replies.

## Tags

 * [Downloading](https://wordpress.org/support/topic-tag/downloading/)
 * [HTTPS](https://wordpress.org/support/topic-tag/https/)
 * [picture/](https://wordpress.org/support/topic-tag/picture/)
 * [upload](https://wordpress.org/support/topic-tag/upload/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 1 participant
 * Last reply from: [Alain38](https://wordpress.org/support/users/alain38/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/error-downloading-the-picture-https/#post-6771641)
 * Status: not resolved

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