Title: Error during WebSocket handshake: Unexpected response code: 403 Last modified: February 12, 2018 --- # Error during WebSocket handshake: Unexpected response code: 403 * Resolved [Davide](https://wordpress.org/support/users/imperatodavide/) * (@imperatodavide) * [8 years, 3 months ago](https://wordpress.org/support/topic/error-during-websocket-handshake-unexpected-response-code-403/) * Hi, my google chrome console is giving this error * WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest- note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403 * ps. I saw other articles regarding this issue already solved but not how. and it seems your rule is to create a new case. * Can you please help? * Thanks, * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-during-websocket-handshake-unexpected-response-code-403%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * [pmciano](https://wordpress.org/support/users/pmciano/) * (@pmciano) * [8 years, 3 months ago](https://wordpress.org/support/topic/error-during-websocket-handshake-unexpected-response-code-403/#post-9966128) * This site’s Jetpack connection looks good and we’re not seeing this error in the console when we view your site. * Can you provide a link to the page where you’re seeing it? * Are you experiencing any functional Jetpack issues on your end? Is anything not working as it should be? * Once we get some feedback, we can take the next troubleshooting step in resolving your issue. * Thread Starter [Davide](https://wordpress.org/support/users/imperatodavide/) * (@imperatodavide) * [8 years, 3 months ago](https://wordpress.org/support/topic/error-during-websocket-handshake-unexpected-response-code-403/#post-9967108) * If you check the home page, wait 60 second after page loading you will see an error every tot seconds. [https://ibb.co/nR1FVn](https://ibb.co/nR1FVn) * Let me know, the detail of the error is always a little bit different from the previous * Thank you in advance. * [Dat Hoang](https://wordpress.org/support/users/htdat/) * (@htdat) * [8 years, 3 months ago](https://wordpress.org/support/topic/error-during-websocket-handshake-unexpected-response-code-403/#post-9968045) * Hi, * Thanks for your info. * This issue happens when you do not log in to WordPress.com. It’s being tracked here [https://github.com/Automattic/pinghub/issues/8](https://github.com/Automattic/pinghub/issues/8) * Basically, it does not affect any operation on your site. * Cheers, * P/s: The note for the Jetpack team: 604-gh-notifications-client - This reply was modified 8 years, 3 months ago by [Dat Hoang](https://wordpress.org/support/users/htdat/). * Thread Starter [Davide](https://wordpress.org/support/users/imperatodavide/) * (@imperatodavide) * [8 years, 3 months ago](https://wordpress.org/support/topic/error-during-websocket-handshake-unexpected-response-code-403/#post-9969006) * what about this other (index):2246 GET [https://s0.wp.com/inc/js/devicepx-jetpack.js](https://s0.wp.com/inc/js/devicepx-jetpack.js) 404 it is related? - This reply was modified 8 years, 3 months ago by [Davide](https://wordpress.org/support/users/imperatodavide/). * [pmciano](https://wordpress.org/support/users/pmciano/) * (@pmciano) * [8 years, 3 months ago](https://wordpress.org/support/topic/error-during-websocket-handshake-unexpected-response-code-403/#post-9970098) * We’re not seeing that error on your site. * Are there any specific steps required to observe this issue? * Are you experiencing any functional Jetpack problems we can help you with? * [jraminhos](https://wordpress.org/support/users/jraminhos/) * (@jraminhos) * [7 years, 10 months ago](https://wordpress.org/support/topic/error-during-websocket-handshake-unexpected-response-code-403/#post-10505174) * Hello, I have the same problem on my site : [https://www.lookthiswork.com](https://www.lookthiswork.com) * WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest- note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403 * Is there anyway to fix it? * [pmciano](https://wordpress.org/support/users/pmciano/) * (@pmciano) * [7 years, 10 months ago](https://wordpress.org/support/topic/error-during-websocket-handshake-unexpected-response-code-403/#post-10505287) * [@jraminhos](https://wordpress.org/support/users/jraminhos/) * Could you please start your own thread, as per the [Forum Welcome](https://make.wordpress.org/support/handbook/forum-welcome/#post-in-the-best-place)? * [https://wordpress.org/support/plugin/jetpack#new-post](https://wordpress.org/support/plugin/jetpack#new-post) * Thank you! * [dotrepository](https://wordpress.org/support/users/dotrepository/) * (@dotrepository) * [7 years, 5 months ago](https://wordpress.org/support/topic/error-during-websocket-handshake-unexpected-response-code-403/#post-11048956) * If you’ve installed jetpack and facing this issue, deactivate and then again active your jectpack. We’ve resolved the same issue by doing this on our [site](https://dotrepository.com/). - This reply was modified 7 years, 5 months ago by [dotrepository](https://wordpress.org/support/users/dotrepository/). * [shehrozeshahid12](https://wordpress.org/support/users/shehrozeshahid12/) * (@shehrozeshahid12) * [7 years ago](https://wordpress.org/support/topic/error-during-websocket-handshake-unexpected-response-code-403/#post-11572731) * I prefer using the jetpack rather than the analytics to see the page views stats of my website, I was having some issues while using the jetpack a few days back then I uninstalled it & then install it back & it got right on my [this website](https://theclashofmagicapk.com). * [tszymans](https://wordpress.org/support/users/tszymans/) * (@tszymans) * [6 years, 10 months ago](https://wordpress.org/support/topic/error-during-websocket-handshake-unexpected-response-code-403/#post-11814658) * wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403 v @ ?v=2.0:6 C @ ? v=2.0:6 o @ ?v=2.0:6 * How can I fix these errors? * [Andy Galaxy](https://wordpress.org/support/users/andy-galaxy/) * (@andy-galaxy) * [6 years, 10 months ago](https://wordpress.org/support/topic/error-during-websocket-handshake-unexpected-response-code-403/#post-11829466) * I prefer using the jetpack rather than the analytics to see the page views stats of my website too, I am using jetpack on [ my website](https://thegalaxy.com) Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Error during WebSocket handshake: Unexpected response code: 403’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 11 replies * 8 participants * Last reply from: [Andy Galaxy](https://wordpress.org/support/users/andy-galaxy/) * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/error-during-websocket-handshake-unexpected-response-code-403/#post-11829466) * Status: resolved