Title: Error editing menu
Last modified: August 29, 2017

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# Error editing menu

 *  [Dani](https://wordpress.org/support/users/danicasati/)
 * (@danicasati)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/)
 * Hi.
    Trying to edit menu, I get this:
 * Failed to load resource: the server responded with a status of 500 (Internal 
   Server Error) NAV-MENUS.PHP
 * Menu is doesn’t load on page, only leftbar but I can’t display menu elements.
   
   I’m using latest version of Woocommerce.

Viewing 13 replies - 1 through 13 (of 13 total)

 *  [Kevin](https://wordpress.org/support/users/jx-3p/)
 * (@jx-3p)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9452072)
 * Hello,
 * What version of the theme are you using?
 * Have you tried deactivating plugins one by one to see if the menu works when 
   a certain plugin is OFF?
 * -Kevin
 *  Thread Starter [Dani](https://wordpress.org/support/users/danicasati/)
 * (@danicasati)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9452078)
 * I’m using latest version of Virtue free.
    I can’t deactivate plugins because 
   of production site. Any other solution¿
 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9457881)
 * Hey,
    Can you post a link to your site? Have you tried contacting your server?
 * Hannah
 *  Thread Starter [Dani](https://wordpress.org/support/users/danicasati/)
 * (@danicasati)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9457919)
 * Can I send you link in PM?
 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9460468)
 * Sure, you can send your url here: [hannah@kadencethemes.com](https://wordpress.org/support/topic/error-editing-menu/hannah@kadencethemes.com?output_format=md)
 * Hannah
 *  Thread Starter [Dani](https://wordpress.org/support/users/danicasati/)
 * (@danicasati)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9460600)
 * I’ve sent it with admin credentials.
 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9460854)
 * Looks like you’re not using a Kadence theme. This forum is for Virtue theme only.
 * Hannah
 *  Thread Starter [Dani](https://wordpress.org/support/users/danicasati/)
 * (@danicasati)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9460915)
 * I’m using VIRTUE free theme in my e-commerce.
 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9460929)
 * In the site and login you sent me Virtue was not the active theme. Have you changed
   it?
 * Hannah
 *  Thread Starter [Dani](https://wordpress.org/support/users/danicasati/)
 * (@danicasati)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9460971)
 * Virtud child is active theme.
 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9461760)
 * Ok, so looks like you have a plugin or something that is using Virtue theme only
   for the shop. When I try to login to your shop I am getting this notice:
 * > You have tried to access the “yourwebsite.net | TIENDA” desktop but you do 
   > not currently have privileges on this site. If you think you should be able
   > to access the “yourwebsite.net | TIENDA” desktop, contact your network administrator.
 * You should try contacting your host about this issue. Or else I would say it 
   is likely that your error is being outputted by one of your plugins.
 * Hannah
 *  Thread Starter [Dani](https://wordpress.org/support/users/danicasati/)
 * (@danicasati)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9461769)
 * Did you try to log in to main site and then you move to webshop?
 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9464952)
 * Whenever I tried to login to your shop it redirected me the main site. Are you
   using a plugin to redirect your main site to your shop? If so, which one?
    Did
   you try deactivating your plugins to test if any were conflicting?
 * Hannah

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Error editing menu’ is closed to new replies.

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 * 13 replies
 * 3 participants
 * Last reply from: [hannah](https://wordpress.org/support/users/hannahritner/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/error-editing-menu/#post-9464952)
 * Status: not resolved