Title: Error: Empty CAPTCHA
Last modified: March 19, 2018

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# Error: Empty CAPTCHA

 *  Resolved [amarena](https://wordpress.org/support/users/ancuta1978yahoocom/)
 * (@ancuta1978yahoocom)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-empty-captcha-2/)
 * Hello,
    I have installed this plugin and try to configure it, but after I add
   the email address and press Reset Password, it shows on a page “Error: Empty 
   CAPTCHA”.
 * How can I solve this?
 * Thank you in advance,
    Anca
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-empty-captcha-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-empty-captcha-2/#post-10091525)
 * Hi mate that’s another plugin conflicting with this one. I don’t use any kind
   of CAPTCHA on my form.
 *  Thread Starter [amarena](https://wordpress.org/support/users/ancuta1978yahoocom/)
 * (@ancuta1978yahoocom)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-empty-captcha-2/#post-10091561)
 * yes, it’s true; I disable it, but right now it’s been said that “That key is 
   no longer valid. Please reset your password again.” even if I clicked the link
   within 10 seconds.
    Please advise!
 * Thank you very much,
    Anca
 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-empty-captcha-2/#post-10091656)
 * Have you reset your password again and clicked the new link emailed to you?
 *  Thread Starter [amarena](https://wordpress.org/support/users/ancuta1978yahoocom/)
 * (@ancuta1978yahoocom)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-empty-captcha-2/#post-10091712)
 * yes, I did it several times and I received the same message “That key is no longer
   valid. Please reset your password again.”
 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-empty-captcha-2/#post-10092845)
 * I think you might be using a different plugin now. I just registered and tried
   to reset my password and it’s showing a different form to mine that doesn’t work
   properly.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error: Empty CAPTCHA’ is closed to new replies.

 * ![](https://ps.w.org/frontend-reset-password/assets/icon-256x256.png?rev=3445607)
 * [Frontend Reset Password](https://wordpress.org/plugins/frontend-reset-password/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/frontend-reset-password/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/frontend-reset-password/)
 * [Active Topics](https://wordpress.org/support/plugin/frontend-reset-password/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/frontend-reset-password/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/frontend-reset-password/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/error-empty-captcha-2/#post-10092845)
 * Status: resolved