Title: Error Establishing Database Connection
Last modified: August 31, 2016

---

# Error Establishing Database Connection

 *  [angelmanning](https://wordpress.org/support/users/angelmanning/)
 * (@angelmanning)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/error-establishing-database-connection-101/)
 * Hello,
 * I am receiving the following error:
 * > Error establishing a database connection
   >  This either means that the username
   > and password information in your wp-config.php file is incorrect or we can’t
   > contact the database server at isomonlinedb.csntedivcsaw.us-west-2.rds.amazonaws.
   > com. This could mean your host’s database server is down.
   > Are you sure you have the correct username and password?
   >  Are you sure that
   > you have typed the correct hostname? Are you sure that the database server 
   > is running? If you’re unsure what these terms mean you should probably contact
   > your host. If you still need help you can always visit the WordPress Support
   > Forums.
 * I don’t know what this means, or what I am supposed to do. The former IT left
   and I have taken his place with little to no knowledge on how anything works.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [CPC Mike](https://wordpress.org/support/users/homergz/)
 * (@homergz)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/error-establishing-database-connection-101/#post-7147199)
 * The most likely case is that your wp-config details are incorrect. More info 
   here:
 * [http://codex.wordpress.org/Common_WordPress_Errors#Error_Establishing_Database_Connection](http://codex.wordpress.org/Common_WordPress_Errors#Error_Establishing_Database_Connection)
 *  Thread Starter [angelmanning](https://wordpress.org/support/users/angelmanning/)
 * (@angelmanning)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/error-establishing-database-connection-101/#post-7147246)
 * I have read over this, but where do I go to find my Database Username and Password
   and all this stuff?
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/error-establishing-database-connection-101/#post-7147249)
 * – The password is encrypted and stored in the database in the users table.
    –
   Username is also stored in the users table.
 *  [CPC Mike](https://wordpress.org/support/users/homergz/)
 * (@homergz)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/error-establishing-database-connection-101/#post-7147251)
 * You can find your username in your web hosting control panel as well as the database
   name. You would need to create a new password for the database and reflect the
   changes in your wp-config.
 * If you have trouble finding the info then you will need to contact your web host
   for assistance.
 *  Thread Starter [angelmanning](https://wordpress.org/support/users/angelmanning/)
 * (@angelmanning)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/error-establishing-database-connection-101/#post-7147261)
 * Thank you for all the help. I do apologize, I do not know much about websites.
   As I said, I was given this position with little to knowledge. I thought wordpress
   was the host? If this is incorrect, would something like Amazon Console be my
   host?
 *  Thread Starter [angelmanning](https://wordpress.org/support/users/angelmanning/)
 * (@angelmanning)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/error-establishing-database-connection-101/#post-7147350)
 * It is also not a consistent message. It sometimes comes up, and other times it
   won’t.
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/error-establishing-database-connection-101/#post-7147353)
 * > It is also not a consistent message. It sometimes comes up, and other times
   > it won’t.
 * – If the error is intermittent then it’s your server. What’s happening is that
   the web server and/or the database server are gettign overloaded and the connection
   is droping out or is refused for a short time. That gives you the database error
   as the website can’t connect to the database. To fix this, you’ll need to talk
   to your hosting company as they are the only ones that can do anything about 
   hardware issues like this.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error Establishing Database Connection’ is closed to new replies.

## Tags

 * [connection](https://wordpress.org/support/topic-tag/connection/)
 * [database](https://wordpress.org/support/topic-tag/database/)
 * [password](https://wordpress.org/support/topic-tag/password/)
 * [server](https://wordpress.org/support/topic-tag/server/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 7 replies
 * 3 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/error-establishing-database-connection-101/#post-7147353)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics