Title: Error exporting CSV logs
Last modified: July 27, 2022

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# Error exporting CSV logs

 *  Resolved [doc275](https://wordpress.org/support/users/doc275/)
 * (@doc275)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/error-exporting-csv-logs/)
 * I have a long list of download logs in the admin section. When I click ‘Export
   as CSV” I get a blank page with the following message “This table does not exists.”
   This worked for me in the past. Any ideas how I can fix this and export the CSV
   logs? Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * (@mandsconsulting)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/error-exporting-csv-logs/#post-15865291)
 * Hi [@doc275](https://wordpress.org/support/users/doc275/),
 * Thank you for bringing this to our attention. One suggestion we can provide is
   trying to deactivate and then activate the plugin again. If this does not work,
   if you could create a profile for us to access your website and send it via email,
   we can investigate the CSV file you are experiencing issues with.
 *  Thread Starter [doc275](https://wordpress.org/support/users/doc275/)
 * (@doc275)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/error-exporting-csv-logs/#post-15865300)
 * Thanks for responding. What email address will I send the info to?
 *  Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * (@mandsconsulting)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/error-exporting-csv-logs/#post-15867381)
 * Thanks, email received. We will get back once we can update you on the issue.
    -  This reply was modified 3 years, 10 months ago by [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/).
 *  Thread Starter [doc275](https://wordpress.org/support/users/doc275/)
 * (@doc275)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/error-exporting-csv-logs/#post-15867435)
 * Thanks, I have sent the new logins via email.
 *  Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * (@mandsconsulting)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/error-exporting-csv-logs/#post-15881713)
 * Hi [@doc275](https://wordpress.org/support/users/doc275/),
 * To update we were able to see the issue you are experiencing. We are currently
   trying to reproduce on our end to find a fix. We will update you once we have
   further updates.
 *  Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * (@mandsconsulting)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/error-exporting-csv-logs/#post-15882246)
 * Hi [@doc275](https://wordpress.org/support/users/doc275/),
 * Would you happen to know if any table names have been changed recently? It appears
   the table with the prefix EI does not exist. This is why this error is occurring.
 *  Thread Starter [doc275](https://wordpress.org/support/users/doc275/)
 * (@doc275)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/error-exporting-csv-logs/#post-15894739)
 * Hi,
    I’m not aware of any major changes like that, or anything that would cause
   tables to be deleted.
 *  Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * (@mandsconsulting)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/error-exporting-csv-logs/#post-15908524)
 * Hi [@doc275](https://wordpress.org/support/users/doc275/),
 * Unfortunately, since we do not have access to the DB, we cannot look any further
   into this. The table it is looking for seems to have been renamed or deleted.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Error exporting CSV logs’ is closed to new replies.

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 * 8 replies
 * 2 participants
 * Last reply from: [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/error-exporting-csv-logs/#post-15908524)
 * Status: resolved