Title: Error: failed place order
Last modified: January 13, 2024

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# Error: failed place order

 *  Resolved [alexliii](https://wordpress.org/support/users/alexliii/)
 * (@alexliii)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/error-failed-place-order/)
 * Hello,
 * With the latest version 3.9.8, and we only enabled two models:
 * [https://prnt.sc/UKujOjunPcT3](https://prnt.sc/UKujOjunPcT3)
 * We do not allow vendor custom shipping setting.
 *     ```wp-block-code
       2024/01/13 02:43:30 [error] 48671#48671: *52 FastCGI sent in stderr: "PHP message: PHP Warning:  Undefined array key "rates" in /var/www/mysite.com/htdocs/wp-content/plugins/dokan-pro/includes/Shipping/Hooks.php on line 777PHP message: PHP Warning:  foreach() argument must be of type array|object, null given in /var/www/mysite.com/htdocs/wp-content/plugins/dokan-pro/includes/Shipping/Hooks.php on line 777" while reading response header from upstream, client: 24.199.120.100, server: mysite.com, request: "GET /checkout/ HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php81-two-fpm.sock:", host: "mysite.com", referrer: "https://mysite.com/shop/jewelry/earrings/moissanite-earrings-with-925-sterling-silver/"
   
       2024/01/13 02:44:23 [error] 48695#48695: *76 FastCGI sent in stderr: "PHP message: PHP Warning:  Undefined array key "rates" in /var/www/mysite.com/htdocs/wp-content/plugins/dokan-pro/includes/Shipping/Hooks.php on line 777PHP message: PHP Warning:  foreach() argument must be of type array|object, null given in /var/www/mysite.com/htdocs/wp-content/plugins/dokan-pro/includes/Shipping/Hooks.php on line 777" while reading upstream, client: 24.199.120.100, server: mysite.com, request: "GET /cart/ HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php81-two-fpm.sock:", host: "mysite.com", referrer: "https://mysite.com/checkout/"
   
       2024/01/13 02:45:04 [error] 48695#48695: *88 FastCGI sent in stderr: "PHP message: PHP Warning:  Undefined array key "rates" in /var/www/mysite.com/htdocs/wp-content/plugins/dokan-pro/includes/Shipping/Hooks.php on line 777PHP message: PHP Warning:  foreach() argument must be of type array|object, null given in /var/www/mysite.com/htdocs/wp-content/plugins/dokan-pro/includes/Shipping/Hooks.php on line 777" while reading upstream, client: 24.199.120.100, server: mysite.com, request: "GET /cart/ HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php81-two-fpm.sock:", host: "mysite.com", referrer: "https://mysite.com/shop/jewelry/earrings/moissanite-earrings-with-925-sterling-silver/?attribute_pa_color=rose&attribute_pa_metal-type=925-sterling-silver"
       ```
   

Viewing 1 replies (of 1 total)

 *  Plugin Support [Yeasin Arafat](https://wordpress.org/support/users/yeasinarafathridoy/)
 * (@yeasinarafathridoy)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-failed-place-order/#post-17343869)
 * Hi [alexliii](https://wordpress.org/support/users/alexliii/),
 * The issue you have been reported related to the Dokan pro plugin. As per the 
   WordPress.org rules – [**Commercial products are not supported in these forums**](https://make.wordpress.org/support/handbook/contributing-to-the-wordpress-forums/what-is-not-supported/)“.
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Error: failed place order’ is closed to new replies.

 * ![](https://ps.w.org/dokan-lite/assets/icon-256x256.gif?rev=3239229)
 * [Dokan: AI Powered WooCommerce Multivendor Marketplace Solution – Build Your Own Amazon, eBay, Etsy](https://wordpress.org/plugins/dokan-lite/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/dokan-lite/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Yeasin Arafat](https://wordpress.org/support/users/yeasinarafathridoy/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/error-failed-place-order/#post-17343869)
 * Status: resolved