Title: Error getting screenshot
Last modified: April 25, 2025

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# Error getting screenshot

 *  [crosstherubicon](https://wordpress.org/support/users/crosstherubicon/)
 * (@crosstherubicon)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/error-getting-screenshot/)
 * I keep getting an error message when trying to capture a screenshot for sites
   being added. It doesn’t matter the URL and adding http:// or https:// doesn’t
   help at all. How can this be resolved. I’ve cleared cache both browser and server.
   And I have tried using Chrome, Firefox and Brave, nothing works.

The topic ‘Error getting screenshot’ is closed to new replies.

 * ![](https://ps.w.org/wp-links-page/assets/icon-256x256.jpg?rev=1826233)
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 * 0 replies
 * 1 participant
 * Last reply from: [crosstherubicon](https://wordpress.org/support/users/crosstherubicon/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/error-getting-screenshot/)
 * Status: not resolved