Title: error getting tracking code
Last modified: August 14, 2020

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# error getting tracking code

 *  Resolved [LandingNet](https://wordpress.org/support/users/landingnet/)
 * (@landingnet)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/error-getting-tracking-code/)
 * Hi,
 * I have just had an item dispatched from aliexpress and when I click on the link
   in the woocommerce order to get the tracking code it opens up aliexpress and 
   then comes up with the error “Can not sync order, require Dropshipping and Fulfillment
   for AliExpress and WooCommerce plugin version 1.0.3” but I have that versiion
   of the plugin.
 * My wordpress and all it’s plugins are on the latest versions.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [kimvt1991](https://wordpress.org/support/users/kimvt1991/)
 * (@kimvt1991)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/error-getting-tracking-code/#post-13259287)
 * Hi,
    Do you use authentication method to connect your extension and your store?
   Which version of the chrome extension are you using?
 *  Thread Starter [LandingNet](https://wordpress.org/support/users/landingnet/)
 * (@landingnet)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/error-getting-tracking-code/#post-13267387)
 * Hi,
 * I am using version 1.0.2.1 of the extension se the authentication method and 
   I can import products from ali into my wordpress store and I can push order from
   wordpress to Ali it is just when I try to get the tracking number that I get 
   an error.
 *  [kimvt1991](https://wordpress.org/support/users/kimvt1991/)
 * (@kimvt1991)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/error-getting-tracking-code/#post-13272019)
 * Thank you. I figure it out.
    The issue occurs when you click button get tracking
   number on Edit order page, not on Orders list. I will release new update to fix
   it. Best regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘error getting tracking code’ is closed to new replies.

 * ![](https://ps.w.org/woo-alidropship/assets/icon-128x128.gif?rev=3080898)
 * [ALD - Dropshipping and Fulfillment for AliExpress and WooCommerce](https://wordpress.org/plugins/woo-alidropship/)
 * [Support Threads](https://wordpress.org/support/plugin/woo-alidropship/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-alidropship/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-alidropship/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-alidropship/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [kimvt1991](https://wordpress.org/support/users/kimvt1991/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/error-getting-tracking-code/#post-13272019)
 * Status: resolved