Title: Error getting GGUID
Last modified: January 25, 2021

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# Error getting GGUID

 *  Resolved [crich80](https://wordpress.org/support/users/crich80/)
 * (@crich80)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/error-getting/)
 * When I push Get GGUID afetr inserting token i receive this error message:
 * “Unable to get Group Guid please check your Access Token”
 * Can you help me?
 * Thanks in advantage for all.
    -  This topic was modified 5 years, 4 months ago by [crich80](https://wordpress.org/support/users/crich80/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Codehaveli](https://wordpress.org/support/users/codehaveli/)
 * (@codehaveli)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/error-getting/#post-13962795)
 * Thanks for reporting.
 * Can you confirm the steps please:
 * Enter the Access token
    Click and Save the Access Token Click on Get GUID You
   see the error message
 *  Thread Starter [crich80](https://wordpress.org/support/users/crich80/)
 * (@crich80)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/error-getting/#post-13963184)
 * Sorry,
 * I didn’t understand that I had to click save before clicking Get GUID.
 * Sorry for the mistake!
 * Thank you very much.
 * Danilo.
 *  Plugin Author [Codehaveli](https://wordpress.org/support/users/codehaveli/)
 * (@codehaveli)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/error-getting/#post-13963851)
 * Hi [@crich80](https://wordpress.org/support/users/crich80/)
    If you are happy
   with the plugin please support the plugin by adding a review [https://wordpress.org/support/plugin/codehaveli-bitly-url-shortener/reviews/#new-post](https://wordpress.org/support/plugin/codehaveli-bitly-url-shortener/reviews/#new-post)
 * if you have any feature request please mail us at [hello@codehaveli.com](https://wordpress.org/support/topic/error-getting/hello@codehaveli.com?output_format=md)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error getting GGUID’ is closed to new replies.

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## Tags

 * [guid](https://wordpress.org/support/topic-tag/guid/)

 * 3 replies
 * 2 participants
 * Last reply from: [Codehaveli](https://wordpress.org/support/users/codehaveli/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/error-getting/#post-13963851)
 * Status: resolved