Title: Error Http 500
Last modified: May 31, 2018

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# Error Http 500

 *  [madbatterbakery](https://wordpress.org/support/users/madbatterbakery/)
 * (@madbatterbakery)
 * [8 years ago](https://wordpress.org/support/topic/error-http-500-7/)
 * I receive this error when I try to login, Yes I know the website is viewable 
   but I cannot login and manage my site. I don’t have a great depth of website 
   developing background and I have reached out to this forum before for help. The
   advice I received didn’t work. I still can’t login and I can’t get a web developer
   to help because they can’t log in. Any suggestions please?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-http-500-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [8 years ago](https://wordpress.org/support/topic/error-http-500-7/#post-10346877)
 * Internal server errors (error 500) are often caused by plugin or theme function
   conflicts, so if you have access to your admin panel, try deactivating all plugins.
   If you don’t have access to your admin panel, try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, try switching to the default theme for your
   version of WordPress to rule-out a theme-specific issue. If you don’t have access
   to your admin panel, access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients),
   or a file manager in your hosting account’s control panel, navigate to `/wp-content/
   themes/` and rename the directory of your currently active theme. This will force
   the default theme to activate and hopefully rule-out a theme-specific issue.
 * If that does not resolve the issue, it’s possible that a `.htaccess` rule could
   be the source of the problem. To check for this, access your server via SFTP 
   or FTP, or a file manager in your hosting account’s control panel, and rename
   the `.htaccess` file. If you can’t find a `.htaccess` file, make sure that you
   have set your SFTP or FTP client to view invisible files.
 * If you weren’t able to resolve the issue by either resetting your plugins and
   theme or renaming your .htaccess file, we may be able to help, but we’ll need
   a more detailed error message.
 * Internal server errors are usually described in more detail in the server **error
   log**. If you have access to your server error log, generate the error again,
   note the date and time, then immediately check your server error log for any 
   errors that occurred during that time period. If you don’t have access to your
   server error log, ask your hosting provider to look for you.
 *  [JNashHawkins](https://wordpress.org/support/users/jnashhawkins/)
 * (@jnashhawkins)
 * [8 years ago](https://wordpress.org/support/topic/error-http-500-7/#post-10347031)
 * Looks like someone or something has messed with your login modal trying to customize
   that which may have broken the login but I’m wondering if there is a bigger problem
   yet. The 500 error makes me think there might be a plugin or function spending
   too much processing time or hanging things up.
 * If I was trying to fix the site I’d probably kill the plugins as a first step
   by renaming the plugin directory and if that didn’t cure the problem I’d then
   swap out the theme for something simpler like Twenty Thirteen.
 * These are tasks any good dev should be able to handle via the hosting control
   panel or ftp.
 * From there either reinstalling the core files or possibly creating a new admin
   level user should fix the problem.
 *  [beatR](https://wordpress.org/support/users/codepage/)
 * (@codepage)
 * [8 years ago](https://wordpress.org/support/topic/error-http-500-7/#post-10347301)
 * Switch on the Debug option in wp-config.php then see what is error it outputs,
   either on screen or in the main error.log in the root of the website.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error Http 500’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 4 participants
 * Last reply from: [beatR](https://wordpress.org/support/users/codepage/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/error-http-500-7/#post-10347301)
 * Status: not resolved

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