Title: Error “http_request_failed” during installation Last modified: March 31, 2020 --- # Error “http_request_failed” during installation * Resolved [ukikiii](https://wordpress.org/support/users/ukikiii/) * (@ukikiii) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/) * Hi, I’m trying to install Google Site Kit but every time that I sign in with google an error message appears. From my dashboard I go to start setup > sign in with google > I log-in with my google account > I accept all the permissions and when I have to verify the site ownership, I click on “proceed” and here it is my dashboard again, with the message: “Oops! There was a problem during set up. Please try again. Unknown Error (code: http_request_failed).” Can you help me? Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/error-http_request_failed-during-installation/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-http_request_failed-during-installation/page/2/?output_format=md) * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12605402) * [@ukikiii](https://wordpress.org/support/users/ukikiii/) If you are using a VPN or don’t have access to Google services from your current location this may result in the error you are encountering. * Can you share your site URL or [Site Health information](https://i.imgur.com/Rtkmsba.png) and we can look into this for you? * Thread Starter [ukikiii](https://wordpress.org/support/users/ukikiii/) * (@ukikiii) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12617118) * I’m not using a VPN, anyway here are the health informations → * ``` ### wp-core ### version: 5.3.2 site_language: it_IT user_language: it_IT timezone: Europe/Rome permalink: /%postname%/ https_status: true user_registration: 0 default_comment_status: open multisite: false user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /membri/bruttacopia wordpress_size: 41,06 MB (43055077 bytes) uploads_path: /membri/bruttacopia/wp-content/uploads uploads_size: 14,21 MB (14899223 bytes) themes_path: /membri/bruttacopia/wp-content/themes themes_size: 3,37 MB (3530536 bytes) plugins_path: /membri/bruttacopia/wp-content/plugins plugins_size: 78,27 MB (82072267 bytes) database_size: 1,04 MB (1095646 bytes) total_size: 137,95 MB (144652749 bytes) ### wp-active-theme ### name: Dorothy (Dorothy) version: 18.03.1 author: Bluchic author_website: http://www.bluchic.com parent_theme: none theme_features: widgets, custom-header, custom-background, menus, post-thumbnails, editor-style, automatic-feed-links, title-tag, customize-selective-refresh-widgets, html5, infinite-scroll theme_path: /membri/bruttacopia/wp-content/themes/Dorothy ### wp-themes-inactive (7) ### Altervista Cooking Flavor: version: 1.0.0, author: Altervista WordPress Team Altervista Just Pretty: version: 1.0.0, author: Altervista WordPress Team Altervista Primrose: version: 1.0.0, author: Altervista WordPress Team Altervista Starry Food: version: 1.0.0, author: Altervista WordPress Team Altervista Buone Ricette: version: 2.0.0, author: Altervista Altervista Keith: version: 2.0.0, author: Altervista Altervista René: version: 1.0.0, author: Altervista ### wp-plugins-active (9) ### Google Analytics for WordPress by MonsterInsights: version: 7.10.4, author: MonsterInsights Photo Gallery by Supsystic: version: 1.14.6, author: supsystic.com Poll, Survey, Form & Quiz Maker by OpinionStage: version: 19.6.35, author: OpinionStage.com Scrollbar Designer: version: 2.1, author: Zia Imtiaz SI Captcha Anti-Spam: version: 3.0.3, author: fastsecure Site Kit by Google: version: 1.6.0, author: Google TablePress: version: 1.11, author: Tobias Bäthge WPFront Scroll Top: version: 2.0.2, author: Syam Mohan Yoast SEO: version: 13.4, author: Team Yoast (latest version: 13.4.1) ### wp-plugins-inactive (4) ### Akismet Anti-Spam: version: 4.1.4, author: Automattic Divi Builder: version: 2.0.5, author: Elegant Themes Form Maker: version: 1.13.31, author: 10Web Form Builder Team Ultimate Tables: version: 1.6.5, author: webpsilon.com ### wp-media ### image_editor: WP_Image_Editor_GD imagick_module_version: Non disponibile imagemagick_version: Non disponibile gd_version: bundled (2.1.0 compatible) ghostscript_version: unknown ### wp-server ### server_architecture: unknown httpd_software: Apache php_version: 7.1.33 64bit php_sapi: cgi-fcgi max_input_variables: 5000 time_limit: 30 memory_limit: 256M max_input_time: 120 upload_max_size: 32M php_post_max_size: 32M curl_version: 7.51.0 OpenSSL/1.0.2k suhosin: false imagick_availability: false htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.6.33-log client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $ ### wp-constants ### WP_HOME: https://bruttacopia.altervista.org WP_SITEURL: https://bruttacopia.altervista.org WP_CONTENT_DIR: /membri/bruttacopia/wp-content WP_PLUGIN_DIR: /membri/bruttacopia/wp-content/plugins WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable ### google-site-kit ### version: 1.6.0 php_version: 7.1.33 wp_version: 5.3.2 reference_url: https://bruttacopia.altervista.org amp_mode: no site_status: not-connected user_status: not authenticated active_modules: site-verification, search-console required_scopes: openid: ⭕ https://www.googleapis.com/auth/userinfo.profile: ⭕ https://www.googleapis.com/auth/userinfo.email: ⭕ https://www.googleapis.com/auth/siteverification: ⭕ https://www.googleapis.com/auth/webmasters: ⭕ search_console_property: none ``` * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12617478) * [@ukikiii](https://wordpress.org/support/users/ukikiii/) Thanks for providing the additional details. Can you try disabling the the “Google Analytics for WordPress” plugin on your site before attempting setup once more, using a browser [incognito](https://i.imgur.com/ALzgiHp.png) window. * Thread Starter [ukikiii](https://wordpress.org/support/users/ukikiii/) * (@ukikiii) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12618392) * I tried but nothing, same message error. (Plus, I’ve installed the other plugin after Site Kit, because it didn’t work) * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12618426) * [@ukikiii](https://wordpress.org/support/users/ukikiii/) Thanks for providing an update. Can you confirm you have access to Google services from your current location? * Thread Starter [ukikiii](https://wordpress.org/support/users/ukikiii/) * (@ukikiii) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12619508) * Yes, I don’t have problems with google… I think that eventually I’ll use the other plug-in. Thanks for trying! * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12621656) * [@ukikiii](https://wordpress.org/support/users/ukikiii/) Can you inform me if your site was created using [https://it.altervista.org](https://it.altervista.org), and if so were you able to connect any other sites if you have any sites using the same service? * I’ll also check with the team and report back to you in relation to your setup. * Thread Starter [ukikiii](https://wordpress.org/support/users/ukikiii/) * (@ukikiii) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12622766) * Well, yes. It was created using Altervista. I didn’t try to connect with other sites * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12644491) * [@ukikiii](https://wordpress.org/support/users/ukikiii/) Apologies for the delay. I’ve reproduced the same problem you’ve been encountering and created a GitHub issue which you can see below. [https://github.com/google/site-kit-wp/issues/1363](https://github.com/google/site-kit-wp/issues/1363) * I can keep you updated with any updates on this by informing you here. Feel free to add any input or including any further information which may be useful. * Thread Starter [ukikiii](https://wordpress.org/support/users/ukikiii/) * (@ukikiii) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12645105) * Thank you for your time! 🙂 * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 1 month ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12707945) * [@ukikiii](https://wordpress.org/support/users/ukikiii/) Thanks for your patience on this issue. You should be able to proceed with Site Kit setup now for your site. `*.withgoogle.com` has been whitelisted for use by altervista.or. * Thread Starter [ukikiii](https://wordpress.org/support/users/ukikiii/) * (@ukikiii) * [6 years, 1 month ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12718175) * Thank you! I tried yesterday and I could verify the site ownership, it worked. I’m still waiting for the data because the dashboard says: “Search Console Gathering Data, please check back later”. I’ll let you know when I’ll be able to use it! * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 1 month ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12718897) * [@ukikiii](https://wordpress.org/support/users/ukikiii/) Excellent, and many thanks for bringing this to our attention. Once you’re connected and everything is working as expected be sure to leave the plugin a [review](https://wordpress.org/support/plugin/google-site-kit/reviews/#new-post). * Thread Starter [ukikiii](https://wordpress.org/support/users/ukikiii/) * (@ukikiii) * [6 years, 1 month ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12736747) * Now it works at 100%! I really appreciated your support, thank you! ^^ * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 1 month ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/#post-12736762) * [@ukikiii](https://wordpress.org/support/users/ukikiii/) No problem, thanks for bringing it to our attention. Now that you can use Site Kit as expected be sure to leave the plugin a [review](https://wordpress.org/support/plugin/google-site-kit/reviews/#new-post). Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/error-http_request_failed-during-installation/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-http_request_failed-during-installation/page/2/?output_format=md) The topic ‘Error “http_request_failed” during installation’ is closed to new replies. * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863) * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-site-kit/) * [Active Topics](https://wordpress.org/support/plugin/google-site-kit/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-site-kit/reviews/) * 17 replies * 3 participants * Last reply from: [James Osborne](https://wordpress.org/support/users/jamesosborne/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/error-http_request_failed-during-installation/page/2/#post-13294700) * Status: resolved