Title: Error importing spreadsheet
Last modified: August 9, 2019

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# Error importing spreadsheet

 *  Resolved [arbocobra](https://wordpress.org/support/users/arbocobra/)
 * (@arbocobra)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/error-importing-spreadsheet/)
 * I’m unable to upload a spreadsheet to my FAQ. I’ve tried making it a .csv and
   an .xls, I also tried exporting the content and pasting the new content into 
   that sheet and importing it that way.
 * The only notification I get is “There was an error uploading the file, please
   try again!” So I can’t figure out what is going wrong.
 * The only idea I have of what might be causing complications it that I’m using
   the plugin qTranslate-X to create multiple language versions of content. But 
   I know the plugins are compatible when I added the FAQs manually. I even tried
   to reformat the new content in the spreadsheet so they matched the text formatting
   of the exported bilingual questions.
 * They look like this when I exported them (one is translated, the other was not):
 * Question
    [:en]Is this another test?[:] [:en]What is test one?[:fr]Qu-est ce 
   c’est question un?[:]
 * Do you have any other ideas about what might be going wrong?
 * Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-importing-spreadsheet%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/error-importing-spreadsheet/#post-11824498)
 * Hi [@arbocobra](https://wordpress.org/support/users/arbocobra/),
 * Could you send us an email at [contact@etoilewebdesign.com](https://wordpress.org/support/topic/error-importing-spreadsheet/contact@etoilewebdesign.com?output_format=md)
   along with a sample import spreadsheet? Perhaps there are invalid characters([:])
   or read-only fields. Please refer to this thread when you do email us.

Viewing 1 replies (of 1 total)

The topic ‘Error importing spreadsheet’ is closed to new replies.

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## Tags

 * [spreadsheet](https://wordpress.org/support/topic-tag/spreadsheet/)

 * 1 reply
 * 2 participants
 * Last reply from: [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/error-importing-spreadsheet/#post-11824498)
 * Status: resolved