Title: error in captcha
Last modified: November 28, 2023

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# error in captcha

 *  [marydiannelapitan](https://wordpress.org/support/users/marydiannelapitan/)
 * (@marydiannelapitan)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-in-captcha-2/)
 * Recaptcha and hcaptcha are not working. 🙁 Already reinstall and configured the
   settings.
   Error Message: _hCaptcha verification failed, please try again later._

Viewing 1 replies (of 1 total)

 *  [Pranali Patel](https://wordpress.org/support/users/pranalipatel/)
 * (@pranalipatel)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-in-captcha-2/#post-17237176)
 * Hi [@marydiannelapitan](https://wordpress.org/support/users/marydiannelapitan/),
   
   Thank you for leaving us your feedback and we are sorry to hear that you faced
   issues setting up reCAPTCHA and hCAPTCHA. Please allow me to share some details
   about it and I hope that it helps in fixing the issue.Before I share about any
   other possible cause or solution, however, it’s a good idea to first do a quick
   check on your settings again (if these are set up incorrectly, it can cause an
   issue.). I understand that you have already tried cross-checking this. However,
   one last time, you can check on this by comparing your form settings for reCAPTCHA
   against our tutorial and making sure that the site key is added correctly. Here’s
   the [link](https://wpforms.com/docs/how-to-set-up-and-use-recaptcha-in-wpforms/)
   for reCAPTCHA and here’s the [link](https://wpforms.com/docs/how-to-set-up-and-use-hcaptcha-in-wpforms/)
   for hCAPTCHA. If any detail in the doc is confusing, please just let us know.
 * In case the settings are correct and the issue still exists you can try this 
   next step:
   If you happen to use any of the optimization plugins, such as WP Rocket,
   Autoptimize, etc. You may need to change some settings in these plugins to fix
   your reCAPTCHA/hCAPTCHA problem as sometimes they can cause conflict.
 * In your optimization plugin, you need to disable Javascript optimization settings
   temporarily. Then, save these settings and clear the cache to see if it resolves
   the reCAPTCHA issue. We have a detailed guide on this [here](https://wpforms.com/docs/how-to-troubleshoot-javascript-issues-in-wpforms/)
   and [here](https://wpforms.com/docs/how-to-optimize-cache-settings-to-fix-submission-errors/).
 * I hope this helps. In case you still face an issue, please don’t hesitate to 
   create a support ticket on our [WPForms Support Forum](https://wordpress.org/support/plugin/wpforms-lite/).
   We would be more than happy to help you with it.
 * Kind Regards!

Viewing 1 replies (of 1 total)

The topic ‘error in captcha’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Pranali Patel](https://wordpress.org/support/users/pranalipatel/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/error-in-captcha-2/#post-17237176)