Error in console

Viewing 8 replies - 1 through 8 (of 8 total)
  • Cheska

    (@cheskatec)

    1 year, 11 months ago

    Hi @kyashan22,

    Thanks for flagging these errors.

    We’re aware of an issue where our plugins sometimes call files that don’t exist, causing errors like the ones you’re seeing.

    Our team is actively working on a fix for this.

    In the meantime, we recommend removing the lines 124-140 from Assets.php until a resolution is available.

    Internal Bug Ticket Reference: TECTRIA-89

    We will keep you updated on the progress of this issue and notify you once a fix is available.

    We hope this information helps.

    Thread Starter kyashan22

    (@kyashan22)

    1 year, 11 months ago

    In which path? there are multiple Assets.php files

    Plugin Support Darian

    (@d0153)

    1 year, 11 months ago

    Hi @kyashan22

    For us to be sure that you’re having the same issue, could you provide the page URL where we can check the error message in the console log?

    Looking forward to your reply.

    Thread Starter kyashan22

    (@kyashan22)

    1 year, 11 months ago

    https://www.vailiscio.it/eventi/

    • This reply was modified 1 year, 11 months ago by kyashan22.
    Plugin Support Darian

    (@d0153)

    1 year, 11 months ago

    Hi @kyashan22

    Thank you for getting back to me. It seems that the file that has the issue does not match the files referenced in the ticket [TECTRIA-89]. I will need to consult with the team regarding this matter and update you once I have more information.

    By any chance, are you using a Bedrock setup?

    Thread Starter kyashan22

    (@kyashan22)

    1 year, 11 months ago

    By any chance, are you using a Bedrock setup?

    No

    Plugin Support Darian

    (@d0153)

    1 year, 11 months ago

    Hi @kyashan22

    I wanted to give you an update on this issue. At this time, we have been able to reproduce the problem and have identified a potential fix. Our engineers are working on the solution, though there are some complexities, and it will take some time to craft and validate before release.

    In the meantime, I have added your case to our internal ticket [TECTRIA-148] to communicate it to our team.

    I don’t have a specific timeline as to when this issue will be resolved, but trust that our team is aware. Our team communicates updates and bug fixes in our newsletter and via our changelog.

    I’m happy to help if any other questions are coming up around this topic, otherwise I’ll go ahead and close this ticket.

    Thanks again for reporting this issue and for using The Events Calendar! Have a great day.

    —

    Internal Bug Ticket Reference: TECTRIA-148

    jmsil

    (@jmsil)

    1 year, 10 months ago

    So it’s a known issue but not listed on your Known Issues page. More hours wasted trying to fix still another TEC mess.

Viewing 8 replies - 1 through 8 (of 8 total)

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