Title: error in install
Last modified: August 18, 2016

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# error in install

 *  [zbrix](https://wordpress.org/support/users/zbrix/)
 * (@zbrix)
 * [18 years, 9 months ago](https://wordpress.org/support/topic/error-in-install/)
 * Hello i’m starting to use wordpress and when trying to install i receive this
   message when trying to access install.php
 *     ```
       Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(../wp-config.php) is not within the allowed path(s): (.:/tmp:/home/zendurl/public_html/t/thefirewall/) in /home/zendurl/public_html/q/quintino/wp-admin/install.php on line 3
   
       Warning: require_once() [function.require-once]: open_basedir restriction in effect. File(../wp-includes/functions.php) is not within the allowed path(s): (.:/tmp:/home/zendurl/public_html/t/thefirewall/) in /home/zendurl/public_html/q/quintino/wp-admin/install.php on line 4
   
       Warning: require_once(../wp-includes/functions.php) [function.require-once]: failed to open stream: Operation not permitted in /home/zendurl/public_html/q/quintino/wp-admin/install.php on line 4
   
       Fatal error: require_once() [function.require]: Failed opening required '../wp-includes/functions.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/zendurl/public_html/q/quintino/wp-admin/install.php on line 4
       ```
   

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Chris_K](https://wordpress.org/support/users/handysolo/)
 * (@handysolo)
 * [18 years, 9 months ago](https://wordpress.org/support/topic/error-in-install/#post-617299)
 * I think the key issue here is the “open_basedir restriction in effect”.
 * Back when I was young and smart, I knew what that meant. Now, it just raises 
   a vague alarm of some sort… perhaps see if your host will disable it?
 * Maybe something helpful in these related posts: [http://wordpress.org/search/open_basedir?forums=1](http://wordpress.org/search/open_basedir?forums=1)
 *  [whooami](https://wordpress.org/support/users/whooami/)
 * (@whooami)
 * [18 years, 9 months ago](https://wordpress.org/support/topic/error-in-install/#post-617300)
 * [http://www.zendurl.com/quintino/wp-config-sample.php](http://www.zendurl.com/quintino/wp-config-sample.php)
 * I see that — have you actually that file and renamed it to wp-config.php ?
 * `open_basedir restriction in effect..` <– that btw, is a reference to safe_mode
   in PHP.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘error in install’ is closed to new replies.

## Tags

 * [open_basedir](https://wordpress.org/support/topic-tag/open_basedir/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 2 replies
 * 3 participants
 * Last reply from: [whooami](https://wordpress.org/support/users/whooami/)
 * Last activity: [18 years, 9 months ago](https://wordpress.org/support/topic/error-in-install/#post-617300)
 * Status: not resolved

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