Title: Error in installer.php
Last modified: March 18, 2017

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# Error in installer.php

 *  Resolved [CountryGirl47](https://wordpress.org/support/users/countrygirl47/)
 * (@countrygirl47)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/error-in-installer-php/)
 * Recently updated to WordPress 4.7.3 and am now getting this error:
    Parse error:
   syntax error, unexpected ‘)’ in /home/newspi7/public_html/special/installer.php
   on line 264
 * Everything worked fine before, but now I can’t even get my older backups to work.
    -  This topic was modified 9 years, 2 months ago by [CountryGirl47](https://wordpress.org/support/users/countrygirl47/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/error-in-installer-php/#post-8931614)
 * It may be possible that the installer just got corrupted at build time. You might
   try and create a package again and see if that works. If the problem persists
   feel free to create a help ticket and I can have a closer inspection at your 
   package files.
 * Thanks
 *  Thread Starter [CountryGirl47](https://wordpress.org/support/users/countrygirl47/)
 * (@countrygirl47)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/error-in-installer-php/#post-8932746)
 * I have tried both rerunning the package build and checking previous packages.
   All now have the same error.
 * I’m wondering if the problem might be because of some recent updates – Duplicator
   1.1.26 to 1.1.34, Wordfence 6.2.9 to 6.3.4 and WordPress to 4.7.3.
 * If that’s not the problem, can you tell me where to send the package files for
   you to check?
 * Thanks!
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/error-in-installer-php/#post-8933050)
 * – To try an older version of the plugin [go here.](https://wordpress.org/plugins/duplicator/developers/)
 * – To submit a ticket [go here](https://snapcreek.com/ticket) (please refer to
   this forum link in the ticket).
 *  Thread Starter [CountryGirl47](https://wordpress.org/support/users/countrygirl47/)
 * (@countrygirl47)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/error-in-installer-php/#post-8936960)
 * Still having trouble. Tried the older version (1.1.24). No luck. Tried submitting
   a ticket and got a 403 error. Help!
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/error-in-installer-php/#post-8940063)
 * It does look like something may be setup incorrect in your environment. It may
   also be that when you download the installer from on your server its corrupting
   the file. A few things you can try:
 * 1. Inside the archive.zip file is an exact copy of the installer.php file called
   installer-backup.php, You might try that file and see if it works.
    2. You can
   also FTP to the wp-snapshots folder in the root of your WP site and also grab
   a copy of the installer via FTP.
 * If the above options don’t work then try the ticket request again, I just created
   one without an issue and there are a few in the backlog from other users in backlog
   as well within the last few days, we haven’t had any reports through our contact
   form that ticket system is causing any issues from other users…
 * Thanks~
    -  This reply was modified 9 years, 2 months ago by [Cory Lamle](https://wordpress.org/support/users/corylamleorg/).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error in installer.php’ is closed to new replies.

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## Tags

 * [parse-error](https://wordpress.org/support/topic-tag/parse-error/)
 * [syntax error](https://wordpress.org/support/topic-tag/syntax-error/)
 * [Unexpected](https://wordpress.org/support/topic-tag/unexpected/)

 * 5 replies
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/error-in-installer-php/#post-8940063)
 * Status: resolved