Title: Error in WP Statistics after update: cannot write into cache Last modified: November 9, 2018 --- # Error in WP Statistics after update: cannot write into cache * Resolved [hasev](https://wordpress.org/support/users/hasev/) * (@hasev) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-in-wp-statistics-after-update-cannot-write-into-cache/) * After updating WordPress to 4.9.8 and WP Statistics to 12.4.3, the plugin causes the website to go completely blank. In a debugging mode I see the error message below. Note that I have not changed any permissions of the wp-content/uploads/ wp-statistics directory, and it did work with the previous version. What can I do? * Here is the error message: Fatal error: Uncaught exception ‘WurflCache\Adapter\ Exception’ with message ‘Its not possible to write to the given cache path “/ var/www/bayespop/htdocs/wp-content/uploads/wp-statistics”‘ in /var/www/bayespop/ htdocs/wp-content/plugins/wp-statistics/includes/vendor/mimmi20/wurflcache/src/ Adapter/File.php:231 Stack trace: #0 /var/www/bayespop/htdocs/wp-content/plugins/ wp-statistics/includes/vendor/mimmi20/wurflcache/src/Adapter/File.php(190): WurflCache\ Adapter\File->createRootDirIfNotExist() #1 /var/www/bayespop/htdocs/wp-content/ plugins/wp-statistics/includes/vendor/mimmi20/wurflcache/src/Adapter/File.php( 86): WurflCache\Adapter\File->initialize(Array) #2 /var/www/bayespop/htdocs/wp- content/plugins/wp-statistics/includes/classes/class-wp-statistics-hits.php(125): WurflCache\Adapter\File->__construct(Array) #3 /var/www/bayespop/htdocs/wp-content/ plugins/wp-statistics/includes/classes/class-wp-statistics-geo-ip-hits.php(13): WP_Statistics_Hits->__construct() #4 /var/www/bayespop/htdocs/wp-content/plugins/ wp-statistics/inclu in /var/www/bayespop/htdocs/wp-content/plugins/wp-statistics/ includes/vendor/mimmi20/wurflcache/src/Adapter/File.php on line 231 * Note that currently the plugin is deactivated. - This topic was modified 7 years, 7 months ago by [hasev](https://wordpress.org/support/users/hasev/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-in-wp-statistics-after-update-cannot-write-into-cache%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [Mostafa Soufi](https://wordpress.org/support/users/mostafas1990/) * (@mostafas1990) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-in-wp-statistics-after-update-cannot-write-into-cache/#post-10865948) * Hi, * This issue fixed in the [beta version](https://github.com/wp-statistics/wp-statistics/archive/development.zip) and will be released soon. * [paula007](https://wordpress.org/support/users/paula007/) * (@paula007) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-in-wp-statistics-after-update-cannot-write-into-cache/#post-10868698) * Hi, I have the same problem. I can´t find the plugin in the ftp and the site is white with this note: * Fatal error: Uncaught Error: Call to undefined function getallheaders() in /www/ htdocs/w012bf00/wp-content/plugins/wp-statistics/includes/classes/class-wp-statistics- rest.php:114 Stack trace: #0 /www/htdocs/w012bf00/wp-content/plugins/wp-statistics/ includes/classes/class-wp-statistics.php(818): WP_Statistics_Rest::is_rest() # 1 /www/htdocs/w012bf00/wp-content/plugins/wp-statistics/includes/classes/class- wp-statistics.php(191): WP_Statistics->get_IP() #2 /www/htdocs/w012bf00/wp-content/ plugins/wp-statistics/wp-statistics.php(18): WP_Statistics->run() #3 /www/htdocs/ w012bf00/wp-settings.php(305): include_once(‘/www/htdocs/w01…’) #4 /www/htdocs/ w012bf00/wp-config.php(90): require_once(‘/www/htdocs/w01…’) #5 /www/htdocs/w012bf00/ wp-load.php(37): require_once(‘/www/htdocs/w01…’) #6 /www/htdocs/w012bf00/wp- admin/admin.php(31): require_once(‘/www/htdocs/w01…’) #7 /www/htdocs/w012bf00/ wp-admin/plugins.php(10): require_once(‘/www/htdocs/w01…’) #8 {main} thrown in/ www/htdocs/w012bf00/wp-content/plugins/wp-statistics/includes/classes/class-wp- statistics-rest.php on line 114 * [paula007](https://wordpress.org/support/users/paula007/) * (@paula007) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-in-wp-statistics-after-update-cannot-write-into-cache/#post-10868780) * Ok, solved the problem and deactivated the plugin. * [dutadaniel](https://wordpress.org/support/users/dutadaniel/) * (@dutadaniel) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-in-wp-statistics-after-update-cannot-write-into-cache/#post-10868838) * Why i can’t instal beta plugin? * Plugin Author [Mostafa Soufi](https://wordpress.org/support/users/mostafas1990/) * (@mostafas1990) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-in-wp-statistics-after-update-cannot-write-into-cache/#post-10868870) * This problem will be resolved in tomorrow and the new version will be released. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Error in WP Statistics after update: cannot write into cache’ is closed to new replies. * ![](https://ps.w.org/wp-statistics/assets/icon.svg?rev=3081064) * [WP Statistics – Simple, privacy-friendly Google Analytics alternative](https://wordpress.org/plugins/wp-statistics/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-statistics/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-statistics/) * [Active Topics](https://wordpress.org/support/plugin/wp-statistics/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-statistics/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-statistics/reviews/) * 5 replies * 4 participants * Last reply from: [Mostafa Soufi](https://wordpress.org/support/users/mostafas1990/) * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/error-in-wp-statistics-after-update-cannot-write-into-cache/#post-10868870) * Status: resolved