Title: Error Infrastructure
Last modified: June 11, 2023

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# Error Infrastructure

 *  Resolved [addahstudio](https://wordpress.org/support/users/addahstudio/)
 * (@addahstudio)
 * [3 years ago](https://wordpress.org/support/topic/error-infrastructure/)
 * Hi!
 * We are testing now Amelia as a new booking system for our company. everything
   worked perfectly until last week when we started to have trouble with login into
   the Customer Panel and Scheduling We are receiving error information, unfortunately,
   the box with the error details is very small and doesn’t show all the problem
 * AmeliaBooking\Infrastructure.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-infrastructure%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [ameliabooking](https://wordpress.org/support/users/ameliabooking/)
 * (@ameliabooking)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/error-infrastructure/#post-16811702)
 * Hello there.
 * We can’t access the page without logging in.
 * Can you please inspect the console and send us the error that comes up in the“
   Network” tab?
 * Also, please try downloading the installation file again and perform a **manual**
   update:
 * Access Amelia Settings/Activation and make sure that the “Delete Amelia content”
   slider is **disabled**.
 * Then, go to your Plugins section and deactivate the plugin. If you’re using WordPress
   5.8+, you’ll be able to go to the Plugins section/Add New, and upload the file
   you previously downloaded.
 * When you upload the file, WordPress will inform you that you’re replacing the
   plugin with the new version, so just confirm that. After the plugin is installed,
   activate it, and make sure to purge all cache from your website.
 * Let us know if that helps.

Viewing 1 replies (of 1 total)

The topic ‘Error Infrastructure’ is closed to new replies.

 * ![](https://ps.w.org/ameliabooking/assets/icon-256x256.png?rev=3429091)
 * [Booking for Appointments and Events Calendar - Amelia](https://wordpress.org/plugins/ameliabooking/)
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 * 1 reply
 * 2 participants
 * Last reply from: [ameliabooking](https://wordpress.org/support/users/ameliabooking/)
 * Last activity: [2 years, 12 months ago](https://wordpress.org/support/topic/error-infrastructure/#post-16811702)
 * Status: resolved