Title: Error “Initializing Installer. Please wait …”
Last modified: November 21, 2019

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# Error “Initializing Installer. Please wait …”

 *  Resolved [jeanlorencini](https://wordpress.org/support/users/jeanlorencini/)
 * (@jeanlorencini)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/error-initializing-installer-please-wait/)
 * hello, please help me, when I insert the .zip and installer.php files in the 
   directory to install, when I load the domain domain.com/installer.php it freezes
   on a white page with the text “Initializing Installer. Please wait … “, do not
   leave this screen for nothing, help me?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-initializing-installer-please-wait%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/error-initializing-installer-please-wait/#post-12162182)
 * Hey [@jeanlorencini](https://wordpress.org/support/users/jeanlorencini/)
 * If you want to submit a [support ticket](https://snapcreek.com/ticket) for this
   issue we can have a closer look at your setup. Please provide a link to this 
   thread when submitting the ticket.
 * Thanks~

Viewing 1 replies (of 1 total)

The topic ‘Error “Initializing Installer. Please wait …”’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/error-initializing-installer-please-wait/#post-12162182)
 * Status: resolved