Title: Error installing
Last modified: August 10, 2021

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# Error installing

 *  Resolved [larabrook](https://wordpress.org/support/users/larabrook/)
 * (@larabrook)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-installing-19/)
 * Hi,
 * I have the redirection plugin working well (it’s a great plugin – thank you!)
   on other sites but on a new site, i am getting the following problem…
 * I go to tools / redirection and follow instructions to set up, sometimes it works,
   sometimes i get an error creating tables (the tables are there).
 * Then i go back to tools / redirection and i see the initial set up screen again.
   If i go through this again any redirects i’ve created before show up in the list
   of redirects.
 * When i test any of the redirects, they all fail, with
 * Expected: 301 to page i want to redirect to
 * Found: 301 to page i want to redirect
 * I’ve tried deleting all data and re-installing but nothing seems to work.
 * Are you able to help?
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/)
 * (@johnny5)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-installing-19/#post-14754312)
 * What is the setup error? It should provide a lot of details.
 *  Thread Starter [larabrook](https://wordpress.org/support/users/larabrook/)
 * (@larabrook)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-installing-19/#post-14754343)
 * Thanks for the quick response.
 * I’m no longer getting an error when re-installing after deleting tables / data.
 * What happens every time is, i complete installation, go through set up and add
   some test redirects. and
 * When i then navigate to tools / redirects i see the set up dialogue again.
 * When i go through the set up steps again, any redirects i set up initially created
   are still visible in the redirects list but unfortunately they don’t work – with
   the following info for each when tested:
 * Expected: 301 to page i want to redirect to (for example the full url of the 
   site example – [https://test.com](https://test.com) )
 * Found: 301 to page i want to redirect (for example [https://test.com/test](https://test.com/test))
 * Are there any tables I can check that may should have a record to say that redirection
   is enabled or anything like that?
 * Thanks!
 *  Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/)
 * (@johnny5)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-installing-19/#post-14754383)
 * The installation process will only ever happen once. Until that happens then 
   anything else after is unknown behaviour.
 * This sounds to me like you have an aggressive caching system that is causing 
   all kinds of strange effects.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error installing’ is closed to new replies.

 * ![](https://ps.w.org/redirection/assets/icon-256x256.jpg?rev=983639)
 * [Redirection](https://wordpress.org/plugins/redirection/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/redirection/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/redirection/)
 * [Active Topics](https://wordpress.org/support/plugin/redirection/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/redirection/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/redirection/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [John Godley](https://wordpress.org/support/users/johnny5/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/error-installing-19/#post-14754383)
 * Status: resolved