Title: Error installing Backup Migration plugin
Last modified: August 3, 2023

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# Error installing Backup Migration plugin

 *  Resolved [fcalvo](https://wordpress.org/support/users/fcalvo/)
 * (@fcalvo)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/error-installing-backup-migration-plugin/)
 * I am trying to migrate a wordpress site from another host to a business account
   in wordpress.com.
 * I installed the Backup Migration plugin from BackupBliss (which is the plugin
   the backups were made with) but when I go to the Backup Migration tab I see only
   unstyled text and images.
 * Here is what I see after the plugin install:
 * [https://ibb.co/ZgqdznH](https://ibb.co/ZgqdznH)
    -  This topic was modified 2 years, 10 months ago by [fcalvo](https://wordpress.org/support/users/fcalvo/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/error-installing-backup-migration-plugin/#post-16946829)
 * Hello [@fcalvo](https://wordpress.org/support/users/fcalvo/) ,
 * For the restoration, please install the latest version of Backup Migration plugin
   available here [https://wordpress.org/plugins/backup-backup/](https://wordpress.org/plugins/backup-backup/)(
   remove the plugin that you currently have on your site, as it could be that it
   is an outdated version)
 * Apart from that, can you please clear your site’s cache, and see if the problem
   persists?
 * Kind regards
 *  Thread Starter [fcalvo](https://wordpress.org/support/users/fcalvo/)
 * (@fcalvo)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/error-installing-backup-migration-plugin/#post-16947376)
 * No luck, the version I am installing is the latest 1.2.9.
 * Downloaded the plugin from wordpress.org/plugins/backup-backup uploaded manually
   and it installs but the it looks like on the screenshot when I go manage it.
 * Tried other browsers and same thing happens, looks like a missing JS / CSS. The
   plugin management page looks like there is no style / functionality, all html
   laid straight out.
 * At the end of that text page I see this:
 *     ```wp-block-code
       We received the debug infos!
       Your debug code:
       BMI_PLACEHOLDER
       Now open a new thread in the support forum, and share there your debug code.
       ```
   
    -  This reply was modified 2 years, 10 months ago by [fcalvo](https://wordpress.org/support/users/fcalvo/).
    -  This reply was modified 2 years, 10 months ago by [fcalvo](https://wordpress.org/support/users/fcalvo/).
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/error-installing-backup-migration-plugin/#post-16952113)
 * Hey [@fcalvo](https://wordpress.org/support/users/fcalvo/) ,
 * That is really an unusual issue. I guess it is related to another plugin or a
   theme. In order for us to properly try to replicate it, we would need debug log.
   However, from your description, it seems that you could not see it due to the
   issue.
 * However we can still find it, just let us know what the website in question is.
 * You could also try to deactivate all other plugins on your site, see if the Backup
   Migration appears normally, and if it does, try the simple system of elimination,
   turning back ON plugins one by one to see which one causes the conflict.
 * Looking forward to your reply.
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/error-installing-backup-migration-plugin/#post-16970677)
 * Hey [@fcalvo](https://wordpress.org/support/users/fcalvo/) ,
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error installing Backup Migration plugin’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/error-installing-backup-migration-plugin/#post-16970677)
 * Status: resolved