Title: Error installing CleanTalk
Last modified: October 24, 2024

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# Error installing CleanTalk

 *  Resolved [cpdt](https://wordpress.org/support/users/cpdt/)
 * (@cpdt)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-installing-cleantalk/)
 * Hi! when I try to connect the purchased CleanTalk license, the WordPress website
   displays an error.
 * how can we fix this? 
   Thank you for your help.
 * 
   Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * (@dimitrycleantalk)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-installing-cleantalk/#post-18093804)
 * Hello [@cpdt](https://wordpress.org/support/users/cpdt/),
 * Please send us a screenshot of the error.
 *  Thread Starter [cpdt](https://wordpress.org/support/users/cpdt/)
 * (@cpdt)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-installing-cleantalk/#post-18095609)
 * Hi Dimitry,
 * Beneath you can find the screenshot. Translated it means: Error: Obtain the access
   key from the CleanTalk control panel [https://cleantalk.org/my/?cp_mode=antispam](https://cleantalk.org/my/?cp_mode=antispam)
   and enter it in the Access Key field.
 * ![](https://i0.wp.com/voordelige-e-bikes.nl/wp-content/uploads/2024/10/Scherm%
   C2%ADafbeelding-2024-10-25-om-12.35.45.png?ssl=1)
 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-installing-cleantalk/#post-18095787)
 * Hello [@cpdt](https://wordpress.org/support/users/cpdt/)
 * Please create a ticket in our ticket system: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).
   We need to know your account or website URL to resolve this. If you still do 
   not have account, please register it here: [https://cleantalk.org/register](https://cleantalk.org/register),
   or email us at [support@cleantalk.org](https://wordpress.org/support/topic/error-installing-cleantalk/support@cleantalk.org?output_format=md).
 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-installing-cleantalk/#post-18102242)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   thread as “resolved”.If you have any further questions, you can start a new thread
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error installing CleanTalk’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
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 * 4 replies
 * 3 participants
 * Last reply from: [katereji](https://wordpress.org/support/users/katereji/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/error-installing-cleantalk/#post-18102242)
 * Status: resolved