Title: Error installing package Last modified: December 20, 2018 --- # Error installing package * Resolved [mikygo123](https://wordpress.org/support/users/mikygo123/) * (@mikygo123) * [7 years, 5 months ago](https://wordpress.org/support/topic/error-installing-package/) * Hello, I have got the following problem. Every package I create, when i try to install it give me the following error: Archive config file not found in dup- installer folder. * Server Settings: ZipArchive: Enabled ShellExec Unzip: Enabled Extraction Path:/ var/www/miosito Installer Path: /var/www/html/miosito/dup-installer * Archive Name: [HASH]_archive.zip or [HASH]_archive.daf This is based on the format used to build the archive Archive Size: Expected Size: 26.29MB Actual Size: 27.12MB Boot Log dup-installer-bootlog__[HASH].txt * Can you help me please? Thanks and best regards. Michela. Viewing 4 replies - 1 through 4 (of 4 total) * [Bob Riley](https://wordpress.org/support/users/bobriley/) * (@bobriley) * [7 years, 5 months ago](https://wordpress.org/support/topic/error-installing-package/#post-11017273) * Hi Michela, if you haven’t already, could you submit a ticket to [https://snapcreek.com/ticket](https://snapcreek.com/ticket) with a quick description of your issue. Also, if you are comfortable could include a sharing link on the ticket to a copy of the archive that is exhibiting the problem? (send.firefox.com, sharing via Google Drive or Dropbox are three easy ways) Thanks * Bob * P.S. When submitting the ticket please mention “Attention: Bob” so I’m the one who gets it * [montypadre](https://wordpress.org/support/users/montypadre/) * (@montypadre) * [7 years, 5 months ago](https://wordpress.org/support/topic/error-installing-package/#post-11018341) * I figured my setup out. I’m not sure what configuration you’re using. The issue for me was in my server software settings. I’m using Apache on a LAMP stack; so in my server configuration settings, under the Directory heading for my web server (/var/www/ in my case) I set AllowOverride to All, leaving the Options and Require settings at default. This corrected the issue for me. * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [7 years, 5 months ago](https://wordpress.org/support/topic/error-installing-package/#post-11020225) * Thanks for providing your solution [@montypadre](https://wordpress.org/support/users/montypadre/)! * [skopelos-tony](https://wordpress.org/support/users/skopelosvillas/) * (@skopelosvillas) * [7 years ago](https://wordpress.org/support/topic/error-installing-package/#post-11485951) * Just for an update and on a need to know basis…! I kept having an instal problem for the last 2 days. I was trying to instal from local to live. At first, the installation process would proceed and complete without problems and when I would click to reach my login screen, I’d get a 404 error…! I thought that was most peculiar..! * I searched around in my cPannel, fooled around with my php version, did the installation process several times, again a 404 error at login screen. I went to my hosting’s Live Chat, spoke with 2 different agents, they couldn’t get around my very detailed description of my problem – they kept installing a fresh copy of WP in the subdirectory I wanted. The 2nd agent actually managed to point me to this page which I had also found myself! I was panicking since was a major set back for me! After several tricks I tried, (manual unzipping etc), I then constantly got stuck in Step 1 of installation process with a huge error as in [@mikygo123](https://wordpress.org/support/users/mikygo123/) error. Eventhough I knew very well that my wp-config file was there. * So, Corry, in the end, I thought I’d download the Developer copy of Duplicator you have up there, installed, saw that the version was still the same as in my previous version, (although here it said that it was version 1 smthing 30..), got disappointed again since I didn’t see any ‘Developer’s’ notice anywhere. I almost gave up on that one before I decided to create a new package with this version of the plugin. Did that, and voila….magic happened and the installation worked like a charm, and I was able to log in with no 404’s or anything. I was ready to take it up with my hosting guys or the Theme guys for faulty stuff…! Man, I never had this problem with Duplicator…what happened there?? * Thanks for reading my long saga…!!! 🙂 Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Error installing package’ is closed to new replies. * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985) * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/) * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq) * [Support Threads](https://wordpress.org/support/plugin/duplicator/) * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/) ## Tags * [404Error](https://wordpress.org/support/topic-tag/404error/) * 4 replies * 5 participants * Last reply from: [skopelos-tony](https://wordpress.org/support/users/skopelosvillas/) * Last activity: [7 years ago](https://wordpress.org/support/topic/error-installing-package/#post-11485951) * Status: resolved