Title: Error installing pro version
Last modified: April 3, 2021

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# Error installing pro version

 *  Resolved [alfedgar](https://wordpress.org/support/users/alfedgar/)
 * (@alfedgar)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/error-installing-pro-version/)
 * I have been using Theme Editor by WEBdesi9 for years and wanted to upgrade to
   PRO.
    When I first installed the pro I got a PHP error: “PHP error, bad file/
   directory permissions or invalid site software configuration” I guess I should
   have uninstalled the old version first, but on the second attempt the plugin 
   seemed to install all right. But when I tried to activate my Licence key I get
   the error: “License Limit Over!” I have tried to reach the WEBdesi9 support but
   it does not seem to exist any more: [https://themeeditor.pro/support/](https://themeeditor.pro/support/)
 * Suggestions, anyone?
 * —
    Alf

Viewing 1 replies (of 1 total)

 *  [themeeditorsupport](https://wordpress.org/support/users/themeeditorsupport/)
 * (@themeeditorsupport)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/error-installing-pro-version/#post-14306129)
 * Hi [@alfedgar](https://wordpress.org/support/users/alfedgar/),
 * Thank you for writing to us.
 * If you didn’t send us a support ticket yet so please send a new ticket by using
   this link [http://themeeditor.pro/contact](http://themeeditor.pro/contact). We
   would like to assist you with any issue you are experiencing.
 * Regards,
    Support Team

Viewing 1 replies (of 1 total)

The topic ‘Error installing pro version’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [themeeditorsupport](https://wordpress.org/support/users/themeeditorsupport/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/error-installing-pro-version/#post-14306129)
 * Status: resolved