Title: Error installing the plugin / theme through FTP
Last modified: August 24, 2016

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# Error installing the plugin / theme through FTP

 *  Resolved [Shevko](https://wordpress.org/support/users/shevko/)
 * (@shevko)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/error-installing-the-plugin-theme-through-ftp/)
 * For any installation / removal of the plug / themes, etc. asks for a server, 
   user name, password, I enter exactly the right (in FileZilla with the data connected
   to the server), and gives me an error:
 * ERROR: Could not connect to the server. Please make sure that the settings are
   correct.
 * How to solve this problem?
    Re-read the answers in different forums, but a definite
   answer has not found.

Viewing 1 replies (of 1 total)

 *  Thread Starter [Shevko](https://wordpress.org/support/users/shevko/)
 * (@shevko)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/error-installing-the-plugin-theme-through-ftp/#post-6109466)
 * My hoster said that the site is not even trying to connect to server, the logs
   are empty.

Viewing 1 replies (of 1 total)

The topic ‘Error installing the plugin / theme through FTP’ is closed to new replies.

## Tags

 * [ftp](https://wordpress.org/support/topic-tag/ftp/)
 * [Install](https://wordpress.org/support/topic-tag/install/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 1 participant
 * Last reply from: [Shevko](https://wordpress.org/support/users/shevko/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/error-installing-the-plugin-theme-through-ftp/#post-6109466)
 * Status: resolved

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