Title: Error installing WWSO
Last modified: February 4, 2018

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# Error installing WWSO

 *  Resolved [jmfelip](https://wordpress.org/support/users/jmfelip/)
 * (@jmfelip)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/error-installing-wwso/)
 * Hi, just tried to update the plugin to the newest version and got this message:
 * Warning: require_once(/usr/home/olgadellera.com/web/wp-content/plugins/wpsso/
   lib/config.php): failed to open stream: No such file or directory in /usr/home/
   olgadellera.com/web/wp-content/plugins/wpsso/wpsso.php on line 82 Fatal error:
   require_once(): Failed opening required ‘/usr/home/olgadellera.com/web/wp-content/
   plugins/wpsso/lib/config.php’ (include_path=’.:/opt/phpfarm/inst/php-5.6.32/pear/
   php/’) in /usr/home/olgadellera.com/web/wp-content/plugins/wpsso/wpsso.php on
   line 82
 * I deleted the plugin via FTP (whole folder) and re-installed again, via FTP as
   well, but still getting this message.
 * Any solution welcome.
 * Best,
    Josep M
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-installing-wwso%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [JS Morisset](https://wordpress.org/support/users/jsmoriss/)
 * (@jsmoriss)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/error-installing-wwso/#post-9937146)
 * It sounds like you’re missing some folder and/or have permission issues. I’m 
   not sure why you’re using FTP – WordPress hasn’t relied on FTP for years, and
   for good reason since permission issues, incomplete uploads, etc. were a common
   problem. Why not have WordPress install the plugin directly? See the FS_METHOD
   constant [https://codex.wordpress.org/Editing_wp-config.php](https://codex.wordpress.org/Editing_wp-config.php)
   for more info on using the more current “direct” method of installing themes 
   and plugins.
 * js.
 *  Thread Starter [jmfelip](https://wordpress.org/support/users/jmfelip/)
 * (@jmfelip)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/error-installing-wwso/#post-9937970)
 * Hi JS,
 * Many thanks for the quick reply. I used the FTP because when I clicked the button
   to update this error showed already. Then I thought it might be better to delete
   everything and start again.
 * Now, I have the plugin installed and it remains in the plugins section. I only
   have 2 options, activate or delete. Clicking either option will get the same 
   message.
    What’s the best thing to do there then? I already tried to dele te 
   all the wows folder but the plugin still shows in the plugin section with the
   two options mentioned earlier.
 * Many thanks,
    Josep M Felip
 *  Plugin Author [JS Morisset](https://wordpress.org/support/users/jsmoriss/)
 * (@jsmoriss)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/error-installing-wwso/#post-9938983)
 * Remove the wp-content/plugins/wpsso/ folder using FTP.
 * Then install WPSSO Core using the Plugins -> Add New -> Search plugins… box.
 * Do not install the plugin by FTP.
 * js.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error installing WWSO’ is closed to new replies.

 * ![](https://ps.w.org/wpsso/assets/icon-256x256.png?rev=3167695)
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## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 3 replies
 * 2 participants
 * Last reply from: [JS Morisset](https://wordpress.org/support/users/jsmoriss/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/error-installing-wwso/#post-9938983)
 * Status: resolved