Title: error issue
Last modified: November 29, 2023

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# error issue

 *  Resolved [franklaw](https://wordpress.org/support/users/franklaw/)
 * (@franklaw)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-issue-10/)
 * I used the shortcode to make a button on a test page.
 * When I clicked the button, I cannot make the test payment and saw the below message…
 * —
 * There was a problem connecting to the payment gateway.WP_Error Object ( [errors]
   => Array ( [http_request_failed] => Array ( [0] => cURL error 7: Failed to connect
   to api.stripe.com port 443 after 4 ms: Bad access ) ) [error_data] => Array ()[
   additional_data:protected] => Array ( ) )
 * —
 * What does this error means and how to solve the connection problem?
 * THX!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-issue-10%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Noor Alam](https://wordpress.org/support/users/naa986/)
 * (@naa986)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-issue-10/#post-17240790)
 * Hi, It appears WordPress is not being able to make HTTP requests from your site.
   Your web host should be able to tell why this is happening.
 * You can also try our payment link integration option to accept payments. However,
   the plugin may not be able to process payment notifications if the issue persists.
 *  Thread Starter [franklaw](https://wordpress.org/support/users/franklaw/)
 * (@franklaw)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-issue-10/#post-17240852)
 * Thank you! I just tried the payment link integration option. It works! I want
   to adopt this option. But how can I change the pay button’s appearance. The button
   is so simple and not attractive. Please help!
 *  Plugin Author [Noor Alam](https://wordpress.org/support/users/naa986/)
 * (@naa986)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-issue-10/#post-17242040)
 * You can use the “button_image” parameter to customize it.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘error issue’ is closed to new replies.

 * ![](https://ps.w.org/wp-stripe-checkout/assets/icon-256x256.png?rev=2776936)
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## Tags

 * [connection](https://wordpress.org/support/topic-tag/connection/)

 * 3 replies
 * 2 participants
 * Last reply from: [Noor Alam](https://wordpress.org/support/users/naa986/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/error-issue-10/#post-17242040)
 * Status: resolved