Title: ERROR/issue with installing LETSENCRYPT PLUGIN – ERROR: CREATE_ORDER:RuntimeExce Last modified: February 17, 2020 --- # ERROR/issue with installing LETSENCRYPT PLUGIN – ERROR: CREATE_ORDER:RuntimeExce * Resolved [albertodaros2](https://wordpress.org/support/users/albertodaros2/) * (@albertodaros2) * [6 years, 3 months ago](https://wordpress.org/support/topic/error-issue-with-installing-letsencrypt-plugin-error-create_orderruntimeexce/) * Need help fixing this ERROR/issue with installing LETSENCRYPT PLUGIN – for SSL certificate installation on [http://kofc11098.org](http://kofc11098.org). * How to give access on server to this site? Or setting up the DNS record mentioned in post below. * ERROR: CREATE_ORDER:RuntimeException: Invalid response, header: {“server”:”nginx”,” date”:”Mon, 17 Feb 2020 20:10:13 GMT”,”content-type”:”application\/problem+json”,” content-length”:”111″,”cache-control”:”public, max-age=0, no-cache”,”link”:”; rel=\”index\””} in /var/www/wp-content/plugins/wp-letsencrypt-ssl/lib/LEConnector. php:190 Stack trace: #0 /var/www/wp-content/plugins/wp-letsencrypt-ssl/lib/LEConnector. php(214): WPLEClient\WPLEConnector->request(‘GET’, ‘[https://acme-v0…’](https://acme-v0…’);)# 1 /var/www/wp-content/plugins/wp-letsencrypt-ssl/lib/LEOrder.php(100): WPLEClient\ WPLEConnector->get(‘[https://acme-v0…’](https://acme-v0…’);) #2 /var/ www/wp-content/plugins/wp-letsencrypt-ssl/lib/LEClient.php(172): WPLEClient\LEOrder- >__construct(Object(WPLEClient\WPLEConnector), 1, Array, ‘kofc11098.org’, Array,‘ rsa-4096’, ”, ”) #3 /var/www/wp-content/plugins/wp-letsencrypt-ssl/classes/le- core.php(123): WPLEClient\WPLEClient->getOrCreateOrder(‘kofc11098.org’, Array)# 4 /var/www/wp-content/plugins/wp-letsencrypt-ssl/classes/le-core.php(80): WPLE_Core- >wple_generate_order() #5 /var/www/wp-content/plugins/wp-letsencrypt-ssl/classes/ le-core.php(64): WPLE_Core->wple_generate_verify_ssl() #6 /var/www/wp-content/ plugins/wp-letsencrypt-ssl/admin/le_admin.php(360): WPLE_Core->__construct(Array)# 7 /var/www/wp-includes/class-wp-hook.php(288): WPLE_Admin->wple_save_email_generate_certs(”)# 8 /var/www/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)# 9 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #10 /var/www/ wp-admin/admin.php(170): do_action(‘admin_init’) #11 {main} - This topic was modified 6 years, 3 months ago by [albertodaros2](https://wordpress.org/support/users/albertodaros2/). - This topic was modified 6 years, 3 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-issue-with-installing-letsencrypt-plugin-error-create_orderruntimeexce%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 2 replies - 1 through 2 (of 2 total) * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [6 years, 3 months ago](https://wordpress.org/support/topic/error-issue-with-installing-letsencrypt-plugin-error-create_orderruntimeexce/#post-12448059) * [@albertodaros2](https://wordpress.org/support/users/albertodaros2/) Please do not ask for off-forum contact or post your email. * Plugin Author [WP Encryption SSL](https://wordpress.org/support/users/gowebsmarty/) * (@gowebsmarty) * [6 years, 3 months ago](https://wordpress.org/support/topic/error-issue-with-installing-letsencrypt-plugin-error-create_orderruntimeexce/#post-12451384) * [@albertodaros2](https://wordpress.org/support/users/albertodaros2/) We really wish we could resolve each & every issue. But, this issue is specific to your server and its not possible to debug this blindly without cross testing on your server. It should be related to permissions or your server might be blocking the request. This is beyond the support We offer for our free plugin. * Anyhow, We offer priority support and can check your server issue in depth if you upgrade to PRO. Please do note that you should have either cPanel or SSH access as stated in Pro plugin requirements. Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘ERROR/issue with installing LETSENCRYPT PLUGIN – ERROR: CREATE_ORDER: RuntimeExce’ is closed to new replies. * ![](https://ps.w.org/wp-letsencrypt-ssl/assets/icon-256x256.gif?rev=2300786) * [WP Encryption - One Click Free SSL Certificate & SSL / HTTPS Redirect, Security & SSL Scan](https://wordpress.org/plugins/wp-letsencrypt-ssl/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-letsencrypt-ssl/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-letsencrypt-ssl/) * [Active Topics](https://wordpress.org/support/plugin/wp-letsencrypt-ssl/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-letsencrypt-ssl/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-letsencrypt-ssl/reviews/) * 2 replies * 3 participants * Last reply from: [WP Encryption SSL](https://wordpress.org/support/users/gowebsmarty/) * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/error-issue-with-installing-letsencrypt-plugin-error-create_orderruntimeexce/#post-12451384) * Status: resolved